Canaan Self Storage

xman0927 

on Google

4 weeks ago

I would NEVER get a unit here again. Door was jammed upon arrival, no lock was inside unit which was included in price of unit, and gate code given was incorrect. More than 8 phone calls to store manager over the course of 4 months, never a single answer, only ever redirected to customer service, who never can get an answer as well. Was told I would be reimbursed for lock, never was as well. Would give ZERO stars if possible. 

Kim Jakobowicz 

on Google

2 months ago

Don’t get a unit near the train tracks unless dust is not an issue. The dirt permeates everting! Expect your monthly fee to double over a short time. The investment company who now ons the storage units are a bunch of theives. 

M. Fares 

on Google

5 months ago

Getting Receipts has become problematic. Does not take Checks. Does not take cash. Telephone staff wants to waste my time every month just to have a receipt emailed to the address they have on file - and want to be antagonistic and refuse to mail a rfeceipt because they don't like my tone when jumping through the same security hoops every month for something that should be automatic. Will not take concerns seriously. I have been a loyal customer for years and paid on time and now they treat me like garbage and are dismissive... read more

Matt White 

on Google

11 months ago

This was the most convenient storage. I have ever used, including the payment and correspondence. 

Billtucky 

on Google

11 months ago

Very basic, and not all that inexpensive, outdoor storage.