Campusbookrentals.com

Cait 

on Google

6 years ago

They would repeatedly put me on hold and transfer my call around their department without warning. They refuse to accept that I mailed my books back to them and are charging me nearly $50 in book purchase fees and I do not even have the books. I do not have the tracking number on my account like I should. They recently emailed me about finding my books checked in under someone else's account and took responsibility as well as offering me a refund. I am unsure as to if I will order from them again but I am grateful that this ... read more

Josh Baddley 

on Google

6 years ago

This place used to be the best, but they let the SEO go to hell and I haven't seen a ton of affiliate deals. So much wasted potential. 

S. 

on Google

6 years ago

Worst customer service. I returned my book in May and in July they charged my credit card for $50. I send them an email and they tell me I need a tracking number to locate the book. I used the prepaid mailer they sent me. Why would I have the tracking number and why wouldn't they have it on file? Why would it take them 2 months to do anything and why wouldn't they get in contact with me first?? I had to search down the exact day when I dropped my book off at the post office. Turns out, they had the book in their warehouse TH... read more

Dark Priestess 

on Google

6 years ago

I turned in my books well over a week ago and today I received an email saying they were due. I logged onto my account, only to find that it states I don't have any book rentals, haven't ever had any book rentals, and haven't ordered anything. I tried to call customer service, but it says that service isn't available anymore and their inbox is full. I emailed help, but I'm not confident anyone will respond. The panic and worry is not worth the money saved, assuming they don't try to charge me for "keeping" the books.