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Campus Insurance Service
- Insurance
- San Jose, CA
About this business
We are a team of friendly and talented insurance professionals who treat our customers, the companies we represent, and each other with respect and dignity. We add value to the select personal insurance products we sell, earn our customers' trust, and build lifetime relationships.
Location details
4340 Stevens Creek Blvd, San Jose, CA, 95129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Campus Insurance was great to me the entire time I was with Mercury Insurance. They always quickly answered the phone and got forms to me. They made it easy when I updated my legal name and gender. If I go back to Mercury, I will definitely be glad to be with Campus again.
Nice vibe
Insurance is a customer service business and this place is an epic fail in that regard. The sense you get when you talk to an agent is that you’re an inconvenience. They don’t listen to you , so they answer questions that have nothing to do with what you’re asking; then they imply that your question was the issue. We moved most of our policies to a different broker years ago, but kept one here for our convenience…we can no longer accept low-end mediocrity for convenience. Take your business elsewhere.
Rudy did a super job helping us get our homeowner’s insurance in place for a 15 day close. Over the years, Campus Insurance Service has kept up with technology and maintained friendly and knowledgeable staff.
If it wasn't for speaking with the owner to fix a situation, I'd leave no review, just 1 star. My feedback to him was to teach his employee better customer service skills. We moved, and 3 days after move, my wife inquired about address change as we moved and would be getting new insurance. Without confirmation, the account was closed by the employee. There should be a 30 day grace period as we all know. My feedback about customer service is more about how the employee spoke to my wife and me about it being canceled. Sure the... read more
Frequently asked questions about Campus Insurance Service
How is Campus Insurance Service rated?
Campus Insurance Service has a 4.2 star rating with 32 reviews.
When is Campus Insurance Service open?
Campus Insurance Service is open now. It will close at 6:00 p.m.
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