Campbell Appliance Heating And Air Inc

Patricia Fox 

on Google

a month ago

Technician was 4 hours late. I was told initially that the repair would be in 2 to 7 days, I waited 18 days, and after the repairmen left, I put a load of clothes in, it would not fill on the fill cycle, but jumped to rinse, and was stuck on rinse. After paying 365$, I still have a non working washer! 

Morise W. 

on Google

2 months ago

Called Thursday afternoon and set an appointment for Friday. Was told that I would get a text message in the morning between 8-10 for my appointment time and again within a two hour winds of my appointment. I called back because no text came through. I tried both their Killeen and Waco number, no one picked up the phone to confirm the appointment. Poor customer service. 

Rayhanna Mohan 

on Google

2 months ago

Worst experience ever. Very convinced this whole business is a scam. Scheduled a repair for my washer in December. Tech came out and said we’d have to order parts to fix the issue and that they’d take 10 days to come in. Called to order the parts maybe 2 days later on Dec 22nd and paid the deposit, confirmed the 10 day ETA. 10 days came and went, no update on parts. I gave grace cause it was the holidays. I called and they said they were still waiting. I gave it another week or so and called again. There’s no way to get in c... read more

Althea Adame 

on Google

3 months ago

DO! NOT! GO! TO!THIS!FACILITY!! My washer broke and my husband had the technician come over, almost 400 (FOUR HUNDRED) dollars just for them to tell us they need to order a part. it’s been almost a month and that part still hasn’t came in. I gave them some leniency due to the storm but this is so outrageous. At this point they practically robbed us. WOULD NOT RECOMMEND EVER! 

Jaime Pomponio 

on Google

3 months ago

Absolutely terrible experience with Campbell's Appliance & Repair. I hired them for a simple oven light repair, and months later, the job is still only half done. They've been dragging their feet for months on sourcing just two basic parts and blame the supplier, with zero communication unless I initiate. Worse, I requested a refund for the incomplete and delayed work and am continually told the owners aren't in. Nobody ever seems to know where they are but they're clearly not attending business management class. The lack of... read more