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716 Walker St, Watsonville, CA, 95076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : My Experience 5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service
0 Star : My Experience The trim on the passenger said is very lose and not the way it was before. 5 Star : Likely to Recommend 2 Star : Repair Quality The work was that was done looks great. The service was also great. The trim that attached to the panel that was removed is very lose and not like how it was when I brought it to caliber. I would like to change this score to a 10 if it can be fixed soon. 5 Star : Customer Service
5 Star : My Experience Cameron Brockway was very helpful and very professional. I’m thankful he was there to help me through the process.
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend I would. I was recommended by a friend as well. 5 Star : Repair Quality Everyone was so nice and helpful and my car looked like new!! Came out beautiful,couldn't even tell my car was in an accident. 5 Star : Customer Service Everyone was very nice. 5 Star : Returned Clean
1.5 Star : Likely to Recommend Not likely. 3 Star : Repair Quality The “body shop” portion of the work appears to have been done correctly. We are glad to know the work is guaranteed. 2 Star : Customer Service The body shop repairs took 2 months to complete. The shop ordered non-Toyota parts even though our insurance contract states Toyota parts should be used. A body shop employee told us work had been done on the car that had not been done. Updates/texts from the body shop’s app did not reflect the status of actual progres... read more
4.5 Star : Likely to Recommend 4 Star : Repair Quality Things look good except for a rough scratch on the right rear lamp on the trunk that was either forgotten or damaged while technicians were working on it. 4 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality Everything was smooth and handled professionally. 5 Star : Customer Service Everyone was very helpful and courteous. Ariel called me to keep me updated and was helpful when I dropped off and picked up my car. 5 Star : Returned Clean
5 Star : My Experience It was a very long 7 month process but from what I was told it was a manufacturer delay. Other than that, the experience was good and all of the employees I spoke with were pleasant and helpful. 5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service The only reason I didn’t rate 10 was because there were a couple times when I was told someone would call me back but they never did.
Caliber Collision has a 4.7 star rating with 1,761 reviews.
Caliber Collision is closed now. It will open tomorrow at 7:30 a.m.
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