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Cadillac Service Center

4.1

About this business

Location details

5880 Peachtree Industrial Blvd, Atlanta, GA, 30341, United States

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WeekdayScheduleStatus
MonClosed
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.174 reviews
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Brian Gilmer's profile image
Brian Gilmer 
on Google
a month ago

Far from “Top Tier” service as advertised. By far the worst service experience I have received from a Cadillac Dealership in over 25+ years of buying and driving now my 8th Cadillac which is a 2024 CT5V that I purchased brand new from Jim Ellis JAN 2024. On 7/7 I had a 10a appt. for oil change and tires/wheels replacement/repairs to be covered by tire/wheel warranty purchased with new vehicle and a few other vehicle maintenance request. After not hearing anything from service advisor I sent an email on 7/9 to Service Advisor... read more

TALATL1's profile image
TALATL1 
on Google
2 months ago

On time, every time. Clean clear process. Paloma is a star performer. Courteous, knowledgeable and professional. 

Jamahri Gaines's profile image
Jamahri Gaines 
on Google
2 months ago
Dev Patel's profile image
Dev Patel 
on Google
2 months ago

"I recently had my car serviced here, and I was thoroughly impressed with the overall experience. The service was top-notch, and the complimentary car wash left my vehicle looking brand new. They paid great attention to detail, cleaning both the interior and exterior meticulously. I highly recommend their service for anyone looking for quality maintenance and a sparkling clean car!" 

TJ Hodges's profile image
TJ Hodges 
on Google
5 months ago

I'd recently been hearing a whining noise from my 2011 Escalade Ext, so I brought it in for a diagnostic of the transmission on April 3rd. I was told no noise was coming from the transmission, rather the noise was coming from the engine.Such a farce. Needless to say, I paid $2k for service on April 8th and on that same day as I am returning home, the transmission goes out. I'm not sure if I am more disappointed in myself for thinking The Jim Ellis Cadillac Service department would provide a diagnostic to confirm what I knew ... read more

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Frequently asked questions about Cadillac Service Center

How is Cadillac Service Center rated?

Cadillac Service Center has a 4.1 star rating with 74 reviews. 

When is Cadillac Service Center open?

Cadillac Service Center is closed now. It will open on Tuesday at 7:30 a.m. 

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