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5880 Peachtree Industrial Blvd, Atlanta, GA, 30341, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 7:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Far from “Top Tier” service as advertised. By far the worst service experience I have received from a Cadillac Dealership in over 25+ years of buying and driving now my 8th Cadillac which is a 2024 CT5V that I purchased brand new from Jim Ellis JAN 2024. On 7/7 I had a 10a appt. for oil change and tires/wheels replacement/repairs to be covered by tire/wheel warranty purchased with new vehicle and a few other vehicle maintenance request. After not hearing anything from service advisor I sent an email on 7/9 to Service Advisor... read more
On time, every time. Clean clear process. Paloma is a star performer. Courteous, knowledgeable and professional.
"I recently had my car serviced here, and I was thoroughly impressed with the overall experience. The service was top-notch, and the complimentary car wash left my vehicle looking brand new. They paid great attention to detail, cleaning both the interior and exterior meticulously. I highly recommend their service for anyone looking for quality maintenance and a sparkling clean car!"
I'd recently been hearing a whining noise from my 2011 Escalade Ext, so I brought it in for a diagnostic of the transmission on April 3rd. I was told no noise was coming from the transmission, rather the noise was coming from the engine.Such a farce. Needless to say, I paid $2k for service on April 8th and on that same day as I am returning home, the transmission goes out. I'm not sure if I am more disappointed in myself for thinking The Jim Ellis Cadillac Service department would provide a diagnostic to confirm what I knew ... read more
Cadillac Service Center has a 4.1 star rating with 74 reviews.
Cadillac Service Center is closed now. It will open on Tuesday at 7:30 a.m.
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