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Cadillac of South Charlotte
- Car Dealers
- Pineville, NC
About this business
Location details
10725 Pineville Rd, Pineville, NC, 28134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
If you want horrible service after you purchase a Cadillac, come here. My first oil change and seat rattle appt. took over a week and no calls from service advisor. I sceduled my 2nd oil change and was told no loaners any longer and I would have to wait. WOW! I never had these issues when owned by Massey. Would not recommend to anyone. This dealership needs to read Carl Sewell's book. Huge fail and thumbs down.
Ata Barakat was my salesman on 1-14-2021 & Sonny was the finance guy that told lies about the warranty. Ata promised me that the tires on the 2017 XTS I purchased, would be in great condition instead they were bald. Garland Cadillac allows nice luxury vehicles to leave their dealership with bald tires. The service manager & the black guy that’s the sales floor manager supports it. Sonny the finance guy lied about the Certification warranty trying to make me believe it was for 6 years, my credit union guy discovered it was o... read more
Incompetent, untruthful and deceitful. Vehicle registration and plates is a simple task. I could add more detail, but Garland Cadillac isn't worth anymore of my time. And, the vehicle will be serviced elsewhere. Thankful to be done with Garland Cadillac!
Not upfront about fees and rude when asked about it. Gave me a tip to buy my next vehicle somewhere else! Sharing this tip!
Nana Prempeh my salesman helped made my first on-line buying experience an easy process. He is seemingly "old school" as his word is his bond and did everything in great detail up to and including post-delivery of my new car. My trade was picked up and sent back, all paper work explained expertly by Nana. I was a bit nervous and in retrospect should not have been. Good process all together.
Car has been there for service for 37 days, nobody answers the phone or returns calls. Unprofessional is a compliment - do not recommend!
STAY AWAY FROM STERLING KIA. I was looking to purchase as 50K Kia Carnival, but I would not agree to the dealer’s low ball offer on my trade-in. When I told them repeatedly I would not accept a trade-in offer that was 3K below the KBB value, the SALES MANAGER, SHAWN FREEMAN resorted to his strong arm tactics. He came into the room with an attitude and started telling me that I did not know what I was talking about. He tried to BELITTLE me and INTIMIDATE me into submission. When I refused to give in, he said he did not even... read more
Steve Brennan and the guys did an incredible job with my vehicle and it looks brand new (even though it is 5 years old) - Their professionalism and pride in their work is highly evident and I would highly recommend the Claude Nolan Collision Center to everyone!!
Frequently asked questions about Cadillac of South Charlotte
How is Cadillac of South Charlotte rated?
Cadillac of South Charlotte has a 4.2 star rating with 1,204 reviews.
When is Cadillac of South Charlotte open?
Cadillac of South Charlotte is closed now. It will open tomorrow at 9:00 a.m.
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