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Cadillac of South Charlotte
- Car Dealers
- Pineville, NC
About this business
Serving the community for over 20 years, we are the Charlotte area's Cadillac destination. Our seamless sales process puts you in charge, with an Experience Guide at your side to assist in making the best decision for you. Our service and repair team are the best in the area, offering years of expertise and impeccable craftsmanship. For the best inventory, the friendliest staff, and unparalleled service – it has to be Cadillac of South Charlotte. In all ways, we offer a superior Cadillac experience.
Location details
10725 Pineville Rd, Pineville, NC, 28134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They can keep their word! Worst car buying experience I've ever had!! They pull a car up on the computer with 49 miles on it, told me that the car would be put on a truck and transported to NC. A week and a half later, the car is delivered with 800 extra miles on it. They tried to compensate me with a $100 gift card; you can't even purchase all weather mats with $100. The salesman told me that they had to be the ones to do all my registration paperwork and that if I could prove that I registered my other vehicle with a handi... read more
Business response:
Bccgc Jordan, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 557-0624. We look forward to hearing from you.
RecommendedI bought a used Lexus from Steven Bell and Jaren this past Saturday. It was THE best experience I’ve ever had buying a car. Steven and Jaren were both professional, knowledgeable and easy to work with from beginning to end! Next time I am in the market for a new or used car, Cadillac or otherwise, I WILL be calling these guys! I highly recommend in every way! 5++ Stars for sure! Thank you both again SO MUCH!!
Business response:
Michele Graham Driver, we're happy you found our staff to be so supportive during your experience here at Cadillac of South Charlotte. We look forward to your next visit! Take care!
We purchased a used vehicle this week. I specifically ask if it came with two keys and it did. Realized the next day that the second key wasn’t working. Figured it was just a battery so my husband took it to the dealership of the specific car brand to replace the battery only to find out the key doesn’t belong to the car I Purchased. My husband went and spoke with Stevan Coon the Manager. He was so disrespectful, degrading to my husband. Told him too bad. We should have checked before we left the dealership. Not their proble... read more
Business response:
Hi Dana Lomas, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 557-0624. We look forward to hearing from you.
Excellent service always.
he is a wonderful person he help my parents to get a car very well manner and respectful and keep his word they pull off the loft with a car he never gives up on you to you get the car
Business response:
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
I am currently an Experience Guide, here at Cadillac of South Charlotte and have worked at some other dealerships in my lifetime. The customer service and guest experience is so immaculate, it doesn’t even compare. While delivering great products with ease and efficiency, I am honored to be a part of this company. 10/10 recommend!
Greg is so knowledgeable and understanding. He listens and works hard to make things happen..... highly recommend!
Business response:
Hi Christie Silsbee Poor, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Excellent service department-- dealt with Paul who was amazing- great prices and 100% satisfied!!!
Business response:
Michael Allen Stephens, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Bought a 2017 Cadillac ATS (2 years used, less than 69,000 miles and one 1 owner). Within 2 days, the car was back at the dealer. Unable to shift past 1 RPM without losing control of the steering/something not shifting properly. Their first response, oh - it must be the 4 different off brand tires. Okay so that gets fixed. Problem still happens during the test drive so I leave the car at the shop again. Now they’re saying a gasket is cracked and that’s why the wheel is shakin... Continue Reading
Frequently asked questions about Cadillac of South Charlotte
How is Cadillac of South Charlotte rated?
Cadillac of South Charlotte has a 4.2 star rating with 1,102 reviews.
When is Cadillac of South Charlotte open?
Cadillac of South Charlotte is open now. It will close at 7:00 p.m.
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