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5433 Poplar Ave, Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like Cadillac of Memphis because their service department is great, specially the service advisor, Lee. He is very courteous, knowledgeable, and quick to assist. When I turned my car in for a service, he always keeps me informed the status. When a part needs to be ordered, he calls to let me know an estimate time for my car picking up and then inform me when it's ready for picking up. For any services, the car is always cleaned up when I pick it up at the shop. In this summer hot weather, he parked my in the shade of the s... read more
EXCEEDED ALL EXPECTATIONS — DEFINITELY GIVE THEM A CHANCE When my wife’s Cadillac experienced some major issues, we had roadside service drop it off at the dealership after hours. After reading some of the reviews here, I honestly almost had it towed to a dealership in Arkansas instead. Something told me to give them a chance, and I’m very glad I did. From start to finish, we had an extremely positive experience. The GM and the entire staff we dealt with were friendly, professional, and fair. Som of the workers even went out... read more
Sadler and AJ were great! I came to lease a new Cadillac. Sadler was very thorough and AJ came in with the deal I couldn’t say no to. Recommend!
I always take my truck back to this location for service as this is where I purchased it 5 years ago. The service department has been consistently helpful over the 5 years with professional service, reliability and great service. Will (Wilmar), is the main service rep., that I reach out to and he is always courteous and helpful. I greatly appreciate the service department and will continue to have my truck serviced at this location. Keep up the great work!
They kept car for 14 days just for a computer update that never happened. People were very nice. Been driving Cadillacs for over 50 years. Absolute worst service ever. Zero star was not available.
Cadillac of Memphis has a 3 star rating with 407 reviews.
Cadillac of Memphis is closed now. It will open on Monday at 9:00 a.m.
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