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1677 Montgomery Hwy, Vestavia Hills, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased a vehicle from Cadillac of South San Francisco on December 30–31, 2024. In my experience, the purchase involved misrepresentation, undisclosed vehicle condition and safety defects, delayed delivery, improper handling of title/registration paperwork, unmet purchase commitments, financial loss, and failure to resolve after repeated escalation. Specifically: • The vehicle was scheduled to ship January 2 but arrived January 10, without a full gas tank or tracking information. • Title and registration paperwork was de... read more


Refrain from entrusting your Cadillac to their collision center for repairs. They consistently fail to provide transparent explanations for delays. Upon returning my vehicle, it was still in a state of disrepair, and the tires I had paid for were not installed. Furthermore, they misplaced the lug nut key. The front passenger door window tinting was also damaged. The front suspension remains problematic, and I have been awaiting their attention for over a month and a half. During an oil change, I approached the service manage... read more
Don’t buy from Andy Ochoa at Earnheart Chandler AZ. Terrible customer service. Your company lost a part. (Wheel locker) Then; Didn’t complete a service. (Rotate tires) Didn’t tell me about it (didn’t let me know it wasn’t completed) Charged me for it. Then wouldn’t make it right when i called. (Told me I have to buy another locker, and accused me of losing it and lying about it) When I told the sale manager Andy Ochoa, hey I bought a 100k vehicle from you. It’s only been serviced by you. You lost the wheel lock and your ... read more
My wife and I were in the market for a new Cadillac. We found a "gently used" 2025 XT6 Premium (Platium Package) at Jim Shorkey Cadillac. Although, the dealership is currently under a major reconstruction, we found the Sales staff, as well as the Service Dept., very accessible and professional. The overall buying experience was pleasant, comfortable and efficient. Our Sales Consultant, Antanas Mackevicius, was friendly and courteous, with a high level of product knowledge, as to all the new technical features offered by Cadi... read more

The car buying experience at Morrie's was fabulous! Nick Loseby was very friendly & easy to work with! We will definitely be back! Brian & Shelley Carter
purchased a Certified Pre owned Cadillac in May 2025 from them and looked at buying a Preowned Cadillac SUV the following month to be told by Sales Lady that I had to ride in back on test drive. WRONG we purchased elsewher. Went to trade in Cadilliac in Aug 2025 only to find out the car we just purchased was wrecked but it wasn't disclosed on thier "carfax" but sure was documented on the TRUe Car fax. I truly feel you'll be treated better and more importantly you'll treated honestly else where. I would never purchase another... read more

I don't even know where to start, Tim and Anthony made this entire process so pleasant and so seamless. The service is literally top tier!! The service is so personal yet so professional. This is the best dealer I have ever worked with! I would recommend them to anyone!
I paid $252 to have an issue "diagnosed". They tell me they don't make the part I need anymore. I ask them for the part number and they tell me they can't give it to me because they don't make it anymore. Was that a joke? They can't even provide me with the part number after spending $252 for "diagnostics"?
As someone who’s purchased countless new vehicles in the last 30 years, I have met and dealt with all types of salespeople and dealerships, and a majority of them were not pleasant dealings. But last night, my fiance and I decided to go look and test drive a 2026 CT5V for her, and BayWay had the largest selection of the V’s, and also the closest one with the selection. I called to make a appointment and was referred to Robert Buschemi and told him over the phone what we were looking for, and the time and he texted me his cel... read more

Cadillac Of Birmingham has a 4.5 star rating with 753 reviews.
Cadillac Of Birmingham is open now. It will close at 6:00 p.m.
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