Cactus Salon & Spa

Donna gail 

on Google

11 years ago

This place is like a circus. Its packed, too many employees, too little individualized attention. Its almost like they are told not to deny anyone an appointment at anytime. As a result, you wait, are tossed around and it feels like you are not important.My colorist ruined my hair. She overprocessed the highlights and it was so blonde with no contrast, i felt sick. It was an uncomfortable, unrelaxing experience . I did however give it an extra star because there is a guy who washes and his hands take me away. My body melted ... read more

Sachi Shah 

on Google

11 years ago

I used a groupon here this morning and was not treated like a normal customer. They don't seem to value their clients. My appointment was at 10.45. I arrived at the salon at 10.43 and checked in the front with my groupon. The blond girl working up front took me to the back. The lady who washes hair said that girl that my appointment was with is still working so I should wait. I waited about 20 minutes and went to the front desk. There the same blond girl said that they are running 15-20 minutes late, and they had tried to co... read more

Ann Draghi 

on Google

11 years ago

I just got back from Cactus Salon and had the worst experience of my life. My appointment was with Liz for 10:30. I sat and waited until 11:00 and finally asked the girl at the desk what was going on. She managed to find someone to wash my hair. After a washing, I sat for another 20 minutes waiting for Liz to cut my hair. I sat and watched her start on someone's else's hair. At 11:30, I finally got up and got my coat and mentioned to the girl at the desk that my appointment was at 10:30. No one really seemed to care. I do no... read more

Erin Marrano 

on Google

12 years ago

I used a groupon here and was definitely not treated like a regular customer! The red head girl who did my hair was rude and very rough with my hair. She burned my scalp more then once with the blow dryer and then gave me an uneven hair cut! I thought the whole point of a groupon was to try and get new customers in?? Well I definitely will not be going back here and will not recommend it to anyone!