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C H Urness Motors Company - Jeep
- Automotive
- The Dalles, OR
About this business
Location details
505 Cherry Heights Rd, The Dalles, OR, 97058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
On May 23, 2025, our 2017 Dodge Ram EcoDiesel was towed to CH Urness Dodge after it was determined a recall issue caused the truck to break down. Despite being in their care for over four weeks, we received no proactive updates and constant missed time lines. We had to chase information ourselves. The first time the truck was returned to us. The dealership attempted to charge us for fees for charging the battery. The truck was also in limp mode showing the vehicle was never test drove or quality control inspections.” This ex... read more
I went here for the convenience of buying maintenance parts for my vehicle. Oil filter, engine, air filter, cabin, air filter, fuel filter, and water separator. Charged me $172 over the price. I can get it from Mopar direct on Amazon. I can definitely understand wanting to make a few dollars on these parts. $20 maybe $30. But $172 is ridiculous. They don’t call them stealerships For no reason. I will definitely take my fleet business somewhere else and I recommend you do the same.
Horrible customer service left on hold to finally get put on with someone who wouldn’t listen to simple thing just arrogantly repeating robot response. Needed my VW, yes VW Routan mini van checked out. It is essentially a rebadged Chrysler T&C or Dodge Caravan, no mechanical differences they were manufactured by Chrysler. Was told they do not and can not work on VW vehicles as tools are not same, which I totally get and 99% would be right. But not in this case, their mechanics are actually more equipped to look at my vehicle... read more
Great place to buy a vehicle, 4th for me always quick and easy.
**Disappointing Experience with C.H. Urness Motors Company** After four visits to C.H. Urness Motors Company, we have concluded that their standard of excellence is non-existent. The most frustrating aspect of our experience has been their complete inability to communicate effectively. Their service department personnel seem to change constantly, making it impossible to establish any continuity or accountability. Each visit has been met with miscommunication, lack of follow-up, and an overall sense that customer service is s... read more
Frequently asked questions about C H Urness Motors Company - Jeep
How is C H Urness Motors Company - Jeep rated?
C H Urness Motors Company - Jeep has a 3.7 star rating with 135 reviews.
When is C H Urness Motors Company - Jeep open?
C H Urness Motors Company - Jeep is open now. It will close at 6:00 p.m.
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