Butler Chevrolet's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Butler Chevrolet

4.3

About this business

A patient and professional demeanor plus detailed knowledge about all models is why people pick Butler Chevrolet again and again. You wouldn't expect any less from a Chevrolet dealer, and that's why we're proud to offer customer service becoming of our distinguished inventory. Our selection of Chevrolet cars for sale is diverse, ensuring that any customer can find a vehicle that suits their needs. Looking for the Silverado 1500, Equinox, or the Traverse? You'll find all of them here. We also have a huge variety of used vehic... read more

Location details

2020 Riverside Dr, Macon, GA, 31204, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.31,496 reviews
Select a rating
Carroll B's profile image
Carroll B 
5 months ago

Very impressed with the way Butler Chevrolet handled this complaint. They made it right!! **. ******. Thank you for the opportunity, if there is anything we can do in the future please reach out!! 

Carroll B's profile image
Carroll B 
5 months ago

Very impressed with the way Butler Chevrolet handled this complaint. They made it right!! 

Business response:

**. ******. Thank you for the opportunity, if there is anything we can do in the future please reach out!! 

Carroll B's profile image
Carroll B 
6 months ago

We purchased a vehicle from there only to find that we were charged more than the price stated in their advertisement. I contacted the dealership several times to find out why and was told someone would handle it. It’s been three weeks and no one has contacted us. When I call in there’s no one available to talk to. Do not buy a vehicle from this dealership. 

Business response:

I have emailed and called multiple times left message with no response from customer, I will try to rectify the complaint if I can get in touch with customer. 

Greta O's profile image
Greta O 
7 months ago

Absolutely deplorable sales and service practices. My ***********purchased me a car from here along with a warranty. After only having it for a year, the car is only valued at $1,500 due to multiple issues. The pistons cause excessive oil burning, not a single outlet works in the vehicle, there is something wrong with the gas tank, and the oil sensor letting us know when our oil needs to be changed is broken. We live out of town and had to come to town to take the vehicle in FOUR times to be serviced and only ONCE did they e... read more

SKYE L's profile image
SKYE L 
7 months ago

Absolute joke of a dealership. From a salesman taking advantage of an elderly customer literally robbing her in the purchase of a car for her ******** ************* *** *** ******* to the worker's in the service department there is nothing good I can say of this dealership. The Butler family would be disappointed to know of the service their dealership is providing. After sharing our experience with others, we have found so many others who have had the same terrible experience. Our complaints have also been forwarded directl... read more

Business response:

Please be advised this is not a Butler Chevrolet customer they have never bought or serviced a vehicle here. Appears this person is very active on multiple social media accounts and shows a history of filing complaints against multiple companies.  

Robin C's profile image
Robin C 
a year ago

We had a terrific experience. Wyatt, our salesman, was easy to work with and quite friendly. There was no pressure and the cargo van was fairly priced. Highly recommend these folks. 

Business response:

Thanks, we really appreciate your review and Business!! 

Terri M's profile image
Terri M 
a year ago

My husband bought a 2020 chevy malibu in 2021 and we have had to return the car 3 separate times for different issues, This particular last time my son was driving and the braking boosting system gave out, he could not stop the car, by God's grace he wasn't far from home. My husband took the car back this 3rd time for the braking boosting system, they still didn't take any responsibility and ALLOWED him.to drive off the premises, keep in mind this car still doesn't work.properly, Alonzo the salesman who sold the car didn't t... read more

Business response:

Customer brought vehicle to Service dept, for diagnosis, then went to Sales department to ask about trading vehicle. Customer returned to service drive and took vehicle with him. Service department has not looked at vehicle. Owner refused to have vehicle diagnosed. 

Joy P's profile image
Joy P 
2 years ago

<p>Unacceptable business practices illegal title tag scheme almost had my family and I arrested for a loaner car without a valid tag or registration after I repeatedly asked about the tag and title paperwork the greed ser in then kept our vehicle 2 months just insane.</p> <p>Communication has ended with myself and the dealership and my relationship status with the owner of the car doesnt matter since im authorized to speak for him you all were caught in your foolery and now the retaliation started ..Dealership needs more tra... read more

Frequently asked questions about Butler Chevrolet

How is Butler Chevrolet rated?

Butler Chevrolet has a 4.3 star rating with 1,496 reviews. 

When is Butler Chevrolet open?

Butler Chevrolet is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com