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Burnsville Toyota
- Car Dealers
- Burnsville, MN
About this business
Burnsville Toyota is a family-owned business that strives to exceed your expectations when buying a car, truck, or SUV. Whether it's a new Toyota or one of our many quality pre-owned and certified pre-owned vehicles, we work hard to help our friends and neighbors in Burnsville and surrounding areas have a great car-buying experience! This attention that we pay to our customers has earned us an astounding 28 President’s Awards from Toyota. At Burnsville Toyota, you will always get the very best customer service that we ... read more
Location details
14730 Buck Hill Rd, Burnsville, MN, 55306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership routinely shows vehicles available online which are not. This is my second complaint to bbb. This has made me think less of the bbb. In my first complaint I stated that this dealership is deceptive in their advertising. Toyota needs to get controll of this. This dealership should not be allowed to sell Toyota. I do not believe this is done on accident. It is simply deceptiv e and should be treated in a way until they choose to be a respondsible dealer.
Avoid this dealership. I purchased a 2020 Tundra Pro from this dealership. I have had zero experience with this dealership and I went there because the Tundra Pro is a rare vehicle to find. Burnsville Toyota had one available with the necessary after market accessories on the vehicle. Sales representative Joshua ******was respectful and understanding. I also had a positive experience with sales manger Kevin *****. I applied for a loan with Toyota financial and spoke with finance director Dominic ********. I never once imagin... read more
Business response:
We sincerely apologize for the poor experience you had at our dealership. Please know that this issues have been addressed with the parties involved in order to assure that we do a better job in the future.
They want to charge an extra $3,000 over sticker if you come from out of state to buy a vehicle. I understand charging over sticker in an era of high demand but charging $3000 over sticker because you are from out of state is discriminatory. I should not be surprised since a lot of their online reviews don't look very favorable. maybe they did me a favor??
I recently traded my 2022 Carola SE upgraded to a new 2022 Toyota Camry LE. I stopped in during the evening on 11-24-2021 ask to speak with finance manager about cancel a extended service contract on the Carola he ask if I had proof which I got the pay off letter from Toyota he wasn’t very helpful. So week later I spoke with the same finance manager (Mike ****) in morning didn’t want to help me out put me with (Matt ***********) which canceled warranty gave me copies and I did follow ups spoke with (Caio) and he told me some... read more
Business response:
We sincerely apologize for the confusion and delay in the refund owed you. As much as we regret it when a customer has a poor experience here, we do appreciate you taking the time to point this out so we can learn from it and understand that we need to improve.
Frequently asked questions about Burnsville Toyota
How is Burnsville Toyota rated?
Burnsville Toyota has a 4.2 star rating with 1,524 reviews.
When is Burnsville Toyota open?
Burnsville Toyota is closed now. It will open at 8:30 a.m.
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