Burien Chevrolet

Kamron J 

on BBB

a week ago

This location has to running a Money laundering scheme because the service is so poor. They try to over quote all the time and make fasle recommendations to bully women into getting services. The staff only care up making sales and getting paid . I have to beg for a ride home and they always have an excuse why they cant wash my car. They have had my car for 3 days to check a speaker and change the Lug nuts . The speaker was just replaced and they charged me 700 dollars in labor for factory speakers that have already went out... read more

OuyAnna M 

on BBB

a week ago

This dealership is in the wrong neighborhood. They do not care about their consumers. They will lie to sell you a car. You can do better at any other Chevrolet dealership. 

John R 

on BBB

2 weeks ago

My experience with All American ******************** in Killeen has been absolutely infuriating and unacceptable from start to finish.I dropped my truck off for transmission issues, and was originally told by my service advisor, ******, that it would be diagnosed within a week. That came and went. When I called back a week and a day later, I was told (by someone else) that for transmissions, the timeframe is actually 1014 business days. A bit of a surprise, but fineI waited again.14 business days later I called back and spok... read more

Connor M 

on BBB

3 weeks ago

Was quoted an estimate of $895.92 for 50k ************ package and replacing brake pads/rotors. Left with an invoice of $2405.59. Original estimate had $87.50 for 50k Service and $397 per axle for pads/rotors. Invoice shows that the 397 per axle was for labor. Parts were charged at an additional ****** per axle (this does not include calipers, only pads and rotors) and the 50k service ballooned to $599.95. with $204.90 going to parts/fluids and $395.05 going to *********** was $1098.90 for parts and a whopping $1189.05 for w... read more

Michael W 

on BBB

3 weeks ago

Bought a 2021 Expedition there just 2 months ago. We never received license plates. When we called the dealership they explained that they never got the title for the truck so it couldnt be registered. The registered owner wouldnt sign off on it. Well our trip permit that they gave us expires in 3 days and we get to park the truck till a new one comes in. According to Newberg ****** the problem is beyond them and they couldnt do anything about it. They got a power of attorney to sign off but now we have to wait for all that.... read more

Angel D 

on BBB

3 weeks ago

Had my motor serviced and now Im dealing with a transmission issue and no accountability. Cant say the entire company isn't horrible and never once did I accuse just wanted some accountability. But being told Im rude and the care of not caring for my well being or my car and already complained about my car since the motor was replaced. The ** and Service manager need more training and the fact that Im being treated as such need to look for replacements. Having to pay out more money due to an error or fault is crazy and if I ... read more

Douglas A 

on BBB

3 weeks ago

????????????????????Absolutely a 10/10 experience!From start to finish, this dealership exceeded every expectation I had. The moment I walked through the doors, I was greeted with genuine professionalism and hospitality. The staff took the time to listen to my needs, answered every question with complete honesty, and never once made me feel ************ sales consultant was knowledgeable and patient, walking me through all the options until we found the perfect vehicle. The finance process was smooth and transparentno hidden... read more

sharita w 

on BBB

4 weeks ago

i Leased an 2016 GMC ACADIA in April 2025, signed papers soon as i drove it off the lot had to take it to service that evening, the cost was over $2000, the service department fix the steering problem. I got the SUV back an week later, something else was wrong, they fix that problem, an month later something else was wrong, i was calling rhe service depart, they finally got my car in, gave me an loaner for three days, just to tell me the stable link bar and something else dealing with that area needs to be fix, and its going... read more

MARIA P 

on BBB

a month ago

To Whom It May Concern,I am writing to formally express my dissatisfaction with a recent vehicle purchase from Classic Chevrolet of Grapevine, ***On August 2, 2025, I purchased a 2014 ****** Altima for $10,000 in cash, through salesman ****. We were assured the vehicle had been fully inspected, reliable, and safe. This car was for my granddaughter, a college student with a job and small child, requiring dependable transportation.**** described the vehicle as a steal and emphasized its inspection and reliability. I stressed t... read more