This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Burgerfi
- Restaurants
- Coral Springs, FL
About this business
BurgerFi launched 2011 after becoming dissatisfied by a hamburger market filled with low quality, fast food chains. Our vision is to offer fresh food, made from scratch daily with all-natural ingredients and an emphasis on quality. We started in a gourmet kitchen where chefs combined and tested ingredients until world class recipes we created. BurgerFi Sauce, for example, uses over a dozen fresh ingredients and takes over 40 minutes to prepare. That's just one recipe. You can taste the level of better in everything we do. Ou... read more
Location details
2700 N University Dr #2716, Suite 2716, Coral Springs, FL, 33065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Burgers are good but the fries are always undercooked or soft and oily. Unfortunately if you order delivery it will be a soggy mess by the time it gets to you. I wish they would fix this issue, I throw away the fries every time its a total waste unless you like soggy fries.
Business response:
Gabriel - Oh No! We want you to enjoy perfectly cooked, seasoned and prepared fries every time. You are a valued guest of ours and we would like to investigate this. Please follow the link provided so that we may do so. http://bit.ly/BurgerFi_Feedback_Followup - Tyann M. Customer Care
As a family, we usually love eating at BurgerFi, however, we were disappointed today. After waiting much longer than usual for our food, I went up to the counter to see it was ready, our buzzer just never buzzed. (Dead batteries perhaps) but no apology or anything. The fries and burgers were pretty cool at this point. Then one of our burgers was incorrect, we were given the wrong burger. When I brought it and the receipt to the counter, the lady simply gave me bacon to add to it myself (after she attempted to pull it apart t... read more
Business response:
Holly - Oh no! We want you to leave with the burger you heart desires. If you would, please follow the link provided, we would like to follow up with you regarding this incident. Please give us an opportunity to investigate this issue. Thank you for bringing this to our attention. http://burgerfi.me/6183DrCKU Warm Regards, Whitney W Customer Care
The burgers and fries are awesome ! Staff were very pleasant and helpful since it was our first time there ! Can’t wait to go back...
Business response:
Brenda - They say first impressions last forever. ;) We are so glad you enjoyed and look forward to your return! Thank you! - Tyann M. Customer Care
Normally frequent this location. Tonight for the "buy one get one for $1", they failed miserably. The restaurant had a little rush when i arrived at 9:25 pm, i was finally able to place an order for two veggie burgers to go at 9:35 pm. Me and my girlfriend waited patiently for 30 whole minutes while we watched the entire rush get their food before we got ours. We even heard the cook state "are the veggie burgers for here or to go?". We thought "finally, our food is ready!", but then the crew member packed them up and handed ... read more
It was my first time, burger and fried chicken sandwich was good. I loved the fries, i did not give it a higher review because took 20 mins to receive our food and food was not warm. Maybe next time
IF I COULD GIVE THIS LOCATION LESS THAN 1 STAR I WOULD. The staff is completely incompetent and clearly cannot read the tickets that are given to them. MY ORDER IS WRONG EVERY SINGLE TIME I ORDER. Not just once or twice.. EVERY TIME. I normally don’t complain and just asked It be fixed, but today was the last straw. And then of course I try and call to speak to a manager and the best I get is a voicemail!!! Greatttttt customer service. I will never eat here again.
Business response:
Alyssa - Oh no! We want you to leave with the burger you heart desires. If you would, please follow the link provided, we would like to follow up with you regarding this incident. Please give us an opportunity to investigate this issue. Thank you for bringing this to our attention. http://burgerfi.me/6187DHVFD Warm Regards, Whitney W Customer Care
Frequently asked questions about Burgerfi
How is Burgerfi rated?
Burgerfi has a 4 star rating with 1,869 reviews.
When is Burgerfi open?
Burgerfi is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com