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Burger 21
- Restaurants
- Carrollwood, FL
About this business
For a fabulous burger with all the fixings, Burger 21 is the place to go. The burgers are the star of the menu with selections such as the Philly cheese burger, BBQ bacon burger, mushroom burger, and the 12-ounce double-stacked burger. Also on the menu, seafood burgers featuring Ahi tuna or shrimp Po'Boy sandwiches. Guests can choose turkey, chicken, or veggie burgers. For hot dog lovers, there is the chili cheese and Reuben dog, each covered in their own special sauce. Add a side of sweet potato fries and a hand-dipped shak... read more
Location details
11777 Dale Mabry Hwy, Carrollwood, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The lettuce bun is excellent!! Makes indulging in the 1/2 sweet !/2 regular fries possible!!!
They gave me raw meat then i have to wait about 10 minutes�
Really bad experience this time, the food was extremely salty, including the French fries, my son and I were not able to eat. I mention to the waiter he responde oh yes when they are and a hurry they go so fast and pour bunch of salt. Are you kitting me?
Business response:
Ana, We are deeply saddened to hear that your experience was less than perfect. I can imagine how frustrating it must have been to have food delivered that was inedible. I can assure you that these are not the standards at Burger 21. We appreciate your feedback and will be addressing your visit with our Management Team. Please feel free to reach out to us directly at contactus@burger21.com should you wish to discuss your dining experience further. We hope you'll give us the chance again in the future. Sincerely, Jasmine V Gu... read more
My first time and I was very pleased. Great customer service and my burger was cooked perfect. (I asked for medium well). I will definitely cpme back and recommend your place.
Business response:
Maria, we're trilled for you to be apart of our B21 Family and we are so happy you enjoyed your experience. Can't wait to see you back in soon!
Have eaten here many times since it's close to my work, most of the on line orders have been wrong and cold. Not sure why it's so hard to make orders correctly? They are either under or overcooked or missing something like the espresso beans in the espresso shake, how do you forget the main part? And why say you want to pick it up at 11:40 but then get your food handed to you at 12:10? The attitude from the workers really did not help a thing.
Business response:
Christine, We apologize that your Burger experience was anything less than perfect and assure you that we will forward this feedback to our Carrollwood Management team. Please feel free to reach out to us directly at Contactus@burger21.com should you wish to discuss your ordering experience further. We hope to restore your faith the next time you dine with us. Thank you for your feedback. Sincerely, Burger 21
Frequently asked questions about Burger 21
How is Burger 21 rated?
Burger 21 has a 4.3 star rating with 2,052 reviews.
When is Burger 21 open?
Burger 21 is closed now. It will open at 9:00 a.m.
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