This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
633 N Michigan Ave, Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Terrible angry people no respect for musical are or locals
This happened to a close friend of mine just the other day. He plays the piano in the city all over and has never had any issues, even has played along with police officers. Recently he was playing outside of Burberry. The manager decided to cut his piano power for no reason at all and blatantly lied to him, stating it was the stores power after a Chicago Police Officer told him it was the city's. She was rude, negligent, and disrespectful. She told him the reason she cut the power was because "she doesn't like it." I've nev... read more
Great store, very nice and helpful staff
Thank so much for packaged gift. The courtesy was lovely.
I lost the belt to my Burberry quilted coat. I visited the Michigan Ave. store in Chicago on 12/29. The women I spoke with told me there were no replacement belts available for my coat. I decided to look around the store hoping to find something that would compliment my coat. While looking I was approached by Johnathan. He asked me to wait while he looked in the back and spoke with the stores tailor about finding me a replacement belt. A few minutes later he appeared with a leather belt which we both thought would work. I to... read more
Worst experience ever. Horrible return policy and will have to seek litigation over exchange policy. Purchased a trench for $2400+tax on December 24th. Wife opened the gift on the 26th. Called on the 26th to find the proper size. Oakbrook location set it aside. Went out on the 27th for exchange. (I live 2 hours from the store) and Oakbrook accuses me of wearing it and trying to exchange. Also tells me there is an “aroma”. Such a nasty condescending experience. Bring it to Chicago store to exchange after being advised by cust... read more
It's wall to wall Burberry. Lots of floors. Lots of Burberry.
You need to find SHANNA SAMUELS. She knows how to let people shop. Amazing customer service skills.
Excellent service. Very personable and friendly.I’ve never had a shopping experience like this. Ask for Jathia!
Burberry has a 4.3 star rating with 917 reviews.
Burberry is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com