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Burberry

3.9

About this business

A British luxury brand founded in 1856, led by the principles of design, innovation and craftsmanship. Burberry is known for its Made in England trench coats and Scottish-woven cashmere scarves. 

Location details

1000 Ross Park Mall Dr, Franklin Park, PA, 15237, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.970 reviews
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Jim Alvarez's profile image
Jim Alvarez 
5 years ago

Worst experience ever. Horrible return policy and will have to seek litigation over exchange policy. Purchased a trench for $2400+tax on December 24th. Wife opened the gift on the 26th. Called on the 26th to find the proper size. Oakbrook location set it aside. Went out on the 27th for exchange. (I live 2 hours from the store) and Oakbrook accuses me of wearing it and trying to exchange. Also tells me there is an “aroma”. Such a nasty condescending experience. Bring it to… See more 

Jim Alvarez's profile image
Jim Alvarez 
5 years ago

Worst experience ever. Horrible return policy and will have to seek litigation over exchange policy. Purchased a trench for $2400+tax on December 24th. Wife opened the gift on the 26th. Called on the 26th to find the proper size. Oakbrook location set it aside. Went out on the 27th for exchange. (I live 2 hours from the store) and Oakbrook accuses me of wearing it and trying to exchange. Also tells me there is an “aroma”. Such a nasty condescending experience. Bring it to Chicago store to exchange after being advised by cust... read more

Jen Ruttencutter's profile image
Jen Ruttencutter 
8 years ago

I wasn't greeted and I was just followed around. She didn't even offer to help. So I just left. I felt very uncomfortable. 

Jen Ruttencutter's profile image
Jen Ruttencutter 
8 years ago

I wasn't greeted and I was just followed around. She didn't even offer to help. So I just left. I felt very uncomfortable. 

Nozomi Yamaguchi's profile image
Nozomi Yamaguchi 
8 years ago
Dementro Powell's profile image
Dementro Powell 
8 years ago

Great Customer Service and atmosphere was incredible...Thank You. 

Lakhbir Lamba's profile image
Lakhbir Lamba 
8 years ago
Jess Fritz's profile image
Jess Fritz 
11 years ago
Heather Berkebile's profile image
Heather Berkebile 
11 years ago

Frequently asked questions about Burberry

How is Burberry rated?

Burberry has a 3.9 star rating with 70 reviews. 

When is Burberry open?

Burberry is closed now. It will open at 9:00 a.m. 

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