Bug Tussel Wireless

Brody M. 

on Birdeye

2 months ago

absolute garbage, closest to the tower in my area and I'm only receiving a couple hundred Kbps. we upgraded so it's supposed to be 25 Mbps but I guess Fuck us, right? Unacceptable, I hope no one has to pay this company unless it's their only option, this is just pitiful. 

Angel B. 

on Birdeye

a year ago

Last fall Bug tussel installed thier fiber optic cable thru the ditch in front of my house they had dug 3 large holes and a 4th smaller one. The holes were covered with flimsy plywood all winter. This spring they came installed the box and half assed filled holes. The small hole which was a hazard they completely forgot, the large one they did fill was still a large low spot no grass was replanted. The 3rd large hole plywood removed and some gravel was added it was still over 12 inches deep probably 12x24 overall size. I ... read more

Richard J. 

on Birdeye

a year ago

Very poor internet service. We are south of the Rapids. Less than 1 meg download speed is common. 

Leah M. 

on Birdeye

2 years ago

They used to have a good service, but now there are outages all the time. Back when it was reliable, I got rid of my landline. Now I often don't have any cell phone access when there's an internet outage, which is daily. They don't return phone calls.  

Its C. 

on Birdeye

2 years ago

worst isp ever, how they get away with this is astonishing  

Phillip P. 

on Birdeye

3 years ago

Worst WiFi I have ever had. Service to your home to make repairs takes DAYS!!! 

Daniel R. 

on Birdeye

4 years ago

Generally do not return phone calls. When they do accept a call, abusive and place blame elsewhere. They take your money and do little for the rural people they profess to help. Shame on the owners. Pirates and profiteers. 

Julie S. 

on Birdeye

4 years ago

This internet service is awesome! Ive been with them for over a year now and had no problems until now. Yesterday I had no internet so I called Bug Tussles customer service. The person there talked me thru steps to get the internet working to no avail so he said he was going to write up a ticket and another person would call me. That person called me within the hour and said they would send someone out today. The repair men were here within I say a hour and a half. They got it going for me again and it only took less than a ... read more

Wade D. 

on Birdeye

5 years ago

These people are the worst. They tell me that the weak signal I receive now is normal, but when the tech was here checking signal strength when I was signing up, he tells me I get a good, strong one, and I should be good with the 2M/1M package. Lies. This is exactly like the problem I had years back with a different provider who overloaded their satellite space. I've read where a tech told a customer in my area that Bugtussel is doing the same thing, overloading their system. Don't waste your time with these people. ... read more