Budget Car Rental

Jeff Ward 

on Google

3 weeks ago

Had a 9am reservation here. Got here early and they said the van was “in transit”. Over an hour later, sitting in WalMart, the vehicle arrived, well after the reservation time. Go to a “real” location that has the vehicles on site. 

Sarah Boykins 

on Google

a month ago

When I rented the car, they asked if I wanted their Tolltag package or if I wanted to use my own. I opted to use my own. I tried many times to add the car to my tolltag, but was unable to. I went back to Avis and they said the previous person renting probably had it under their account, and I should call NTTA directly. So I took MORE time out of my life to call, and turns out the car is under a corporate account— Avis. So unless Avis removes the tolltag, I won’t be able to add it. I call corporate and at first they say to ju... read more

Nadia Garcia 

on Google

3 months ago

Update: Went to enterprise in the front instead and got a nice car for even cheaper! Took less than 5 minutes and they were very nice! They state on the customer service line that they only require an ID, insurance and the card you are paying for. Got there and tried to use my debit and they asked for bank statements and also ran a credit screening on us before we were told that was going to be ran. Just pay extra and go to enterprise. The customer service in the pick up location was also was terrible, I’ve never been told “... read more

Rozmeen Jumma 

on Google

4 months ago

Avoid at all costs. Not the place you want to be renting from. Unprofessional. Unnecessary charges. False commitment. Filing complaints. 

Aakansha Reddy 

on Google

a year ago

This is a suggestion to all the customers never ever leave the fuel tank half filled at budget / Avis. I literally forgot to fill up the tank and the tank had almost 3/4th fuel and for the remaining 1/4th fuel I was charged around 34$ where they say per gallon they charge 9.99$ where here we get to fill up the tank with 19$ in gas stations. This is a very bad policy these companies have. They are literally robbing the customers with the high prices when your tank is not filled up. Please be aware of this !!