Budget Car Rental

Slim Pickens 

on Google

6 days ago

Prerecorded a minivan and upon arrival was switched to an SUV for 200 upgrade with no other options. Definitely feeling like a bait and switch scem. Just beware. 

Laura Sandor 

on Google

a week ago

I cannot give a lower number here, but I would like to give -10. I rented a car from Budget on Sept. 19, 2025 and returned it on the 22nd, 4 days later, and, as usual, they charged me $200 for a security deposit. It is now 3 weeks later and I have not been refunded the $200. When I called Budget, they have NO RECORD of my rental!! I gave them my name, phone number, credit card number that I paid with and they STILL can't find the rental!!! This is abominable! I visit Chattanooga every year but I will NEVER rent from Budget a... read more

daiana hoffman 

on Google

a week ago

The staff is always super kind and porfessional. I rent from them almost weekly, and never had a problem. 

Hanley Kanar 

on Google

a week ago

My husband and I can’t say enough nice things about the service we got from Twanda at the Chattanooga Airport Budget Rental Car. She was so welcoming to us on our first trip to Chattanooga, wrote down some good places to eat and things to see, and she helped us by bringing the car up so my husband could help me more— I use a wheelchair. She needs a raise! She’s the best. 

Martin Phillips 

on Google

a month ago

1. MUST HAVE A CREDIT CARD TO BOOK. 2. DO NOT TRUST ONLINE INVENTORY 3. LIMITED ONE WAY RENTAL AVAILABILITY I asked Alan if a certain car was available for rent and he said yes. I immediately booked it online in front of him and paid through my phone. Within 5 minutes he informed me the car was not available and I needed an expensive upgrade. When I asked him what changed in 5 minutes he yelled “THIS IS RIDICULOUS!”. When I asked for a refund he referred me to corporate agency where I spoke to an overseas call agent for 30 m... read more