Budget Car Rental

James Lawrence 

on Google

3 months ago

Mixup at checkout. Shay took great care of us and got everything figured out. 10 out of 10! Thank you so much! Ask for Shay! 

Luis R 

on Google

4 months ago

I booked an "Elite SUV" with Budget and had a terrible experience. When I arrived to pick up the car, they told me I needed an additional form of ID, something that was never mentioned before or sent via email. If I had known in advance, I would have brought my passport and everything would have been fine. Instead, at the last minute they wouldn’t let me pick up the car, ruining my plans. **Advice:** DO NOT RENT WITH BUDGET. Poor communication and zero consideration for customers. 

Mimi Ellis 

on Google

4 months ago

Should accepts all payment as I had an different account such as affirm 

Rachael Callaway 

on Google

5 months ago

First off every single person that works the counter there should not be allowed to work customer service jobs. They're ALL incredibly rude. They treat customers like they could care less whether Budget stays in business or not. The 1st time I went I ended up leaving w/o renting partly b/c i wasn't informed you could only rent w/ a credit card even though I made the reservation w/ a debit card & partly b/c of how rude the lady was at the counter. The 2nd time I was in a hurry due to a funeral back in STL & couldn't just go s... read more

Kevin Bamford 

on Google

6 months ago

This is my last rental with Budget- this location is horrible and they are renting unsafe cars. My reservation was for a Tesla- they had one available. It had scapes up and down both sides, severe tire/ rim curb rash and when I went to get in the car, the pillar trim between the front and back was hanging from the seatbelt exposing the airbag system and mechanical wires. I went back in to let them know I wouldn’t be taking this car and I wanted another one, they said that’s the only one. I asked for something comparable and ... read more