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Budget Car Rental
- Transportation Services
- Woburn, MA
About this business
Location details
45 Commerce Way, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | 8:00 a.m. to 1:00 p.m. |
Probably the worst customer service I’ve ever encountered at a car rental agency, and I’ve rented well over 100 cars in my life. The woman who answered the phone was incredibly rude and, because the initial booking was through Expedia, she refused to even look up my rental itinerary on their system. She touted her “5 years of experience” as why she felt she didn’t need to help me (ie. Assist a paying customer)(Aka. Do her job!) and then promptly hung up while I was talking. I promptly cancelled my upcoming booking. If that’s... read more
Booked a rental but when went to pickup they said they were closed. The lady was rude as well. Not helpful at all. Not recommended
I actually rented from Avis. They had one person at the counter and there were about 15 people needing help. It took them 45 minutes to get to me. When I was seen. I was locked at the time I reserved it. Then I went to get my vehicle and a Russian guy was so unprepared and didn't seem to care. So unprofessional. Lousy location.
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.8 star rating with 47 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close at 1:00 p.m.
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