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Budget Car Rental
- Transportation Services
- Washington, DC
About this business
Location details
1908 L St NW, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:45 p.m. | |
| Tue | 9:00 a.m. to 4:45 p.m. | |
| Wed | 9:00 a.m. to 4:45 p.m. | |
| Thu | 9:00 a.m. to 4:45 p.m. | |
| Fri | 9:00 a.m. to 4:45 p.m. | |
| Sat | 9:00 a.m. to 4:45 p.m. | |
| Sun | 9:00 a.m. to 4:45 p.m. |
The staff is kind and courteous to all customers, even those who seemed very confused. But beware that It took 1.2h to pickup our reserved car on a sat morning. Clearly the two check in staff were working at max capacity and just dealing with low tech software and high demand. Budget should consider hiring more staff for this location
The last three times I have reserved a car only to show up without any cars available. Better of going to the airport than bothering at this location. Customer service is poor too.
They overcharged us 2000$. I selected this location as drop-off during the reservation. I don’t know how they managed it but I got a receipt that says I dropped off the car to the California. I’m currently trying to make it right with the Budget but it has been 2 days and no response. Please avoid for your own sake.
A very friendly - and convenient -- place to rent a car. I rented a vehicle, which I did not like. I went back and they had no problem taking care of my issue and getting me a new car... I was on my way! Thank you to Marilyn and Veronica for their great exchange service at the desk. I also appreciate Will for his help. The folks at drop off -- Alexandria and Lee -- were just as friendly as the folks upstairs. I ask for names when I am writing reviews and this team is the best.
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 2.6 star rating with 310 reviews.
When is Budget Car Rental open?
Budget Car Rental is closed now. It will open at 9:00 a.m.
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