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Buck Stove of Beaver Valley Inc
- Fireplace Services
- Monaca, PA
About this business
Location details
1478 Old Brodhead Rd, Monaca, PA, 15061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Absolutely the worst pool company in the area. 16 months of issues after they installed a new sand filter that broke after less than a week and all sand went into pool. Said they fixed but has happened 5 times since. Now saying past warranty and on my own. $1000s on chemicals and water trying to get pool clean. I finally went to their competitor and they resolved the issue with a new filter within 48 hrs. Stay away from these guys. Zero accountability. Any issues and they immediately blame the manufacturer as their stunt to ... read more
I bought a new propane gas log stove at this business and the blower has never worked, After 6-7 visits to my house to repair the unit I ended up with broken logs, extra parts and screws laying loose in the bottom of the fireplace. Many calls to the business and never get a call back. The blower is still not working and the warranty is over. I had to drive 45 minutes to another dealer for the logs $250 and I am paying this business $160 to come look at the stove. Run away from these guys!
Business response:
************,We have never made you pay for the parts or the visits as we attempted to address the issue with your stove. If I remember correctly, we put in more than one blower, to have the same issue present itself after we left. If you recently called the store about your continued concerns, I was not made aware, and I apologize. If you have not, I would have appreciated a call, to allow us to address your continued concerns. If you still have issues, I will gladly address them. If your stove has been repaired by another ... read more
Horrible experience so far. The installation was to take 2-3 days. Still going on weeks later. Most days no one is here. Owner unresponsive. Apparently pool season taking priority over my incomplete job. Was told work would resume when pool season slowed down its only May. Chimney has been uncovered and open for a week. Very frustrated with the indifference over my very expensive job.
Frequently asked questions about Buck Stove of Beaver Valley Inc
How is Buck Stove of Beaver Valley Inc rated?
Buck Stove of Beaver Valley Inc has a 3.9 star rating with 71 reviews.
When is Buck Stove of Beaver Valley Inc open?
Buck Stove of Beaver Valley Inc is open now. It will close at 6:00 p.m.
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