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Buchanan County Assessor
- Finance
- St Joseph, MO
About this business
Location details
411 Jules St # 202, St Joseph, MO, 64501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I haven't lived in St. Joseph in 4 years and I just now got my property taxes in the mail from 2021. I now owe an extra $200 because of poor communication on their part.
Called to get assistance on paying my personal property & getting a receipt quickly. The woman that was supposed to assist me just could not muster a decent tone, could not comprehend customer service skills, could not understand how someone higher up MAY be able to assist, refused to transfer my call, ask for help or direct me to another area. I am all about understanding that someone may be going through something I do not understand, but this was absolutely awful from the get-go. Glad to know who is handling important doc... read more
Worst customer service I ever experienced in my life. Another reason to leave the county. Mistake moving here . Pure communism. Trying to make my pay tax on a vehicle I don't have.
For 3 years now they have been sending me records for someone who doesn't live here. Both I and that someone have reached out via phone, email, and in person a total of 14 times. Last time, the office admitted that they are aware that the person doesn't live at the address they continue to use (my address, which isn’t even in Buchanan county), that they do in fact have the individual's correct address on file, and that they continue to send the individual's records to me instead of him. They don't even try to explain it away... read more
They charge $3.00 (cash only) for an email or print of public information. When you research items in any other county - its free. Why be so backwards ? Why don't you have another way to pay except cash ? - this in not 1977 anymore. BTW - assessment office worker - customer service goes a long way - don't be typical government worker if don't have to be.
Frequently asked questions about Buchanan County Assessor
How is Buchanan County Assessor rated?
Buchanan County Assessor has a 2.4 star rating with 17 reviews.
When is Buchanan County Assessor open?
Buchanan County Assessor is closed now. It will open tomorrow at 8:00 a.m.
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