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Buccaneer Swimming Pools (Joondalup Display Centre)
- Contractors
- Joondalup, WA
About this business
Location details
18a Ascari Ln, Joondalup, WA, 6027, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Buccaneer Pools, have been full of promises and promising support on your pool installing but, reality is there is very little support and they relinquish there responsibilities to contractors and you the customer to deal with those contractors. So when you have a problem or need support they are nowhere to be seen. Brian Burgess
Buccaneer Pools have been wonderful to deal with from start to finish. I dealt with Kevin from the Joondalup showroom and he couldn't have been more helpful. He was very knowledgeable and went above and beyond in helping me with all my queries, even when he was away on holiday. Highly recommend Kevin!! Luke, the Site Supervisor of the install, was also fantastic to deal with and there wasn't anything he couldn't sort out. If you're considering getting a pool installed, I would absolutely recommend Buccaneer.
Customer service from Kevin at Joondalup has been exceptional, he has been very informative and helpful through all my decision making with the process of purchasing my pool.
the worst customer experiences I have ever had in Perth. They didn't put the pool in the approved council location and did most of the work twice because they failed to install correctly the first time. After putting the pool in the ground, it took them 4 weeks to finish and provide equipment. Every trade left all their rubbish after they completed their scope. Terrible terrible terrible, if I could leave 0 stars I would
They sold us an undersized chlorinator for the size of our pool. That took me over a year chasing up to get sorted. I ended up going direct to the chlorinator manufacturer who swapped it. They also sold me a heater with WI-FI module (wow sounds great) but they failed to mention that the heater must be within five meters of your Wi-Fi router to connect, rendering it useless. The installation technician installed the pool plumbing right where my water feature footing was meant to be, so they cut right through the plumbing. (Th... read more
Frequently asked questions about Buccaneer Swimming Pools (Joondalup Display Centre)
How is Buccaneer Swimming Pools (Joondalup Display Centre) rated?
Buccaneer Swimming Pools (Joondalup Display Centre) has a 3.2 star rating with 38 reviews.
When is Buccaneer Swimming Pools (Joondalup Display Centre) open?
Buccaneer Swimming Pools (Joondalup Display Centre) is closed now. It will open tomorrow at 10:00 a.m.
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