Bryson Memorials

Diamonds Lunford 

on Google

2 months ago

I would give them a zero if I could. I ordered a headstone for my Dad and hoped it would be placed correctly as I’m not in the same city as the burial site. My grandma has been the one dealing with the arrangements and showed me that the headstone was placed on top of my aunt! We have tried contacting them consistently and they no longer pick up our calls although they said they will do what they can in order to fix this issue. What a horrible experience during these tough times. I would not recommend as they don’t resolve a... read more

JoDee Smith 

on Google

5 months ago

Update #2 - I found the headstone, in a totally different area from my mother's grave. When I presented them with this information I was told they are trying to figure out how to get it moved without charging me. I told them there was no way I was paying them to fix their mistake. Now I jsut get the answering machine when I call them. No call backs. Update - Do NOT use this company!!!! I was sent a picture of my Mother's headstone "placed" at the cemetery. imagine my surprise when I visited the grave and it is not there! And... read more

JoDee Smith 

on Google

7 months ago

Update - Do NOT use this company!!!! I was sent a picture of my Mother's headstone "placed" at the cemetery. imagine my surprise when I visited the grave and it is not there! And they can't tell me where it is. The cemetery sent me a picture of the marked grave so I know they knew where to place it. I am contacting an attorney Disappointed is an understatement. I was understanding when told it could take a year to get the stone set. I was understanding when I called after one year and was told the original owner had health i... read more

JoDee Smith 

on Google

11 months ago

Disappointed is an understatement. I was understanding when told it could take a year to get the stone set. I was understanding when I called after one year and was told the original owner had health issues and sold the business and the new owner was trying to catch up. I called a few months ago and was told the stone had arrived, and needed to be etched so it could be set. I called a week ago, got no answer and left a message. No callback. I am out $995 plus tax for a product I still haven't received. At this point, I am ou... read more

Latavia Sneed 

on Google

a year ago

I went to them some years back to get a headstone for my brother. It’s 2024 and the headstone still looks great and in place. I really appreciated the great customer service I received as they helped me & will be using this company again.