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Bruce's Super Body Shops
- Body Shops
- Richmond, VA
About this business
Auto collision repair and painting, auto glass replacement and repair, towing for collision vehicles
Location details
2551 Homeview Dr, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Run away fast!!! – Like most people I was sucked in by the advertsement. I took my F-150 there after a crash. After I picked up my truck, I got a few miles down the road and all my dash lights came on...I pulled over and discovered most of my wiring harness was dragging on the road ( they forgot to hook it back up) The next morning I hit the brakes hard and most of my inside trim fell down because they left all the screws out....the front fender was out of line with the hood...I took it back and raised hell...they apologized... read more
I wouldnt want your gas or time going here – The minute i got there was a mess...i waited outside to speak with one of the employees who was speaking with another customer at the time, I was standing just next to him, yet far enough to offer some privacy for them to finish their conversation....the employee looked right at me and never once acknowledged me...so after about 3 minutes of being ignored i walked inside to speak with the lady inside. I explained to her that i just was interested in an estimate...she asked me if t... read more
Worst Customer Service – Like everyone else I saw Bruce's commercial on TV & took new car to their Broad St location. The place looked calm and I pulled into the bay next to a service attendant "KYLE". He had a disgusting look & voice & asked me "what do you need"? I repeated "what do I need?"... isn't this Bruce's body shop? He responded yes it is, what can I do for you? By now, I am wondering what kind of service is this & responded by "you can help by fixing my car". With a very annoying and rude voice, Kyle told me to ba... read more
Bruce's Body shop is a NIGHTMARE!!!! – If you want to save yourself a HUGE headache, get your work done at another place, this company does not care about the customer at all, & staff is rude, RUDE< oh, did I say RUDE!!!??? Don't give them your hard earned money, they will do a crappy job & try to send you on your way.
THE WORST SERVICE EVER – I bought a new car in April 2004. However, there were paint issues on the back bumper. The dealership outsourced the warranty work to "Bruce's Body Shop." ONE YEAR LATER (12/2005).........The paint on the bumper began to buckle. I took my car back to Bruces and had it painted again by Bruces. They gave me an old green Ford Taurus full of smoke and dirt to run errands. When I returned at the agreed upon time, the car was not ready. I waited, and waited and finally the gave me my car and had not even w... read more
Terrible customer service experience – I was not satisfied with my experience at Bruce's. It began after I dropped my car off. The receptionist told me that she had made me a reservation for a rental car. Enterprise arrived to take me back to their office, only to find out when I had gotten there that she had not actually checked if they had a car for me. There was no reservation, and no car. Two days later, on Friday, I got a call saying that they found more damage, and the insurance adjuster had been called out. Fine. I ca... read more
Frequently asked questions about Bruce's Super Body Shops
How is Bruce's Super Body Shops rated?
Bruce's Super Body Shops has a 3.6 star rating with 168 reviews.
When is Bruce's Super Body Shops open?
Bruce's Super Body Shops is closed now. It will open on Monday at 9:00 a.m.
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