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Brown's Volkswagen
- Car Dealers
- Richmond, VA
About this business
Brown's Volkswagen has been serving Richmond, Virginia, residents for the past 25 years, and we hope to continue that run for a long time to come. Come find out why our Volkswagen dealership and service department earned the highest rating from the Better Business Bureau.
Location details
10501 Midlothian Turnpike, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My husband and I just had the most exceptional car buying experience with Ted Sisk of Brown's Volkswagen. Ted was kind, helpful, informative and worked hard to match us with the perfect vehicle and keep us informed throughout the process. Once our car arrived in Richmond, he took a great deal of time to teach us how to use all the technology the car offered. We never felt pressured, yet he communicated with us promptly at each step. We truly felt as though we were working with a friend or family member. He helped us get a gr... read more
I have purchased 3 cars from this dealer in 1-1/2 years. I almost purchased a 4th today. The service department is super. The sales and financing staff in my opinion is terrible. The first car, new Pasat, delivered to us with a dent in the roof. Lucky we noticed it before departing the dealer. Second car, the engine compartment full of leaves and sticks, appeared to never been opened for delivery routines. Third car we were deceived regarding a purchased maintenance agreement on it and the second car. Of course the financing... read more
We bought a used VW in March. The sales men were all dressed sloppily and weren't welcoming or professional. The finance rep told me I have no credit score. I told him I do, and it is the higher of the two (my husband and myself). I told him he incorrectly typed my SSN. He refused to input it again in my presence. That night I pulled my credit score on all three bureaus and there my score was, and still the higher of the two. He got quiet and short when we refused the warranty, which was the same amount as our used car!! Wel... read more
It's very, very sad when someone spends thousands of dollar at Brown's Jaguar and get treated like a child. I was shock when my son told me that someone in the Service Department threated him with bodily harm, apology and then lie to law enforement. I hope everyone reading this email think about how you would like to be treated when you spend your money. We all know that repairs on a Jaguar is not cheap, so if your company does not fix a repair properly, then it costly to the owner. If Brown's Jaguar was not responsible for ... read more
Frequently asked questions about Brown's Volkswagen
How is Brown's Volkswagen rated?
Brown's Volkswagen has a 4.4 star rating with 666 reviews.
When is Brown's Volkswagen open?
Brown's Volkswagen is closed now. It will open at 9:00 a.m.
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