Brown's Pools and Spas's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Brown's Pools and Spas

4.0

About this business

Specialties: Metro Atlanta & West Georgia's Oldest and Largest Family owned Pool Company. We specialize in building Gunite pools with Plaster, Pebble Surface or Vinyl Liners. We also Remodel all outdoor living spaces: pools, spas, decks, patios,outdoor kitchens, firepits and fireplaces, and grill stations. We are a full service repair center, pool cleaning and 5 Retail store locations. We offer one of the largest selections of Big Green Eggs and Accessories in West Georgia and Metro Atlanta. As well, we offer Yeti Coolers. W... read more

Location details

2116 Hiram Acworth Hwy, Dallas, GA, 30157, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.0230 reviews
Select a rating
Drew R.'s profile image
7 years ago

NEVER USE THIS POOL COMPANY!!!!! Worst experience ever. Total scam artists, charging the previous owner a $500.00 deposit, and when we bought the house the contract was still "good" but they changed the previous owners $500.00 deposit into a "measuring fee". So after over a month after the pool liner was installed they charged us another $500.00 with no warning, stating that "we signed the contract so it doesn't matter." Worst customer service my wife and I have ever dealt with. NEVER USE THIS POOL COMPANY!!!!! 

Trent L.'s profile image
7 years ago

I got my pool installed by Brown's pools about 4 years ago and these guys ae not helpful at all! They wait until after you have had the pool for 4 years to tell you the maintenance that should have been going on for the past 4 years. They do this so that you will have to spend more money, instead of cleaning the sand once a year as you should, which they never told me, now they want to charge over $400 to change it! Not only that, they did not install unions on the sand filter so that someone would have to come back out if y... read more

Sus T.'s profile image
8 years ago

I went in the Dallas location to inquire about a fiberglass pool. The sales associate knew virtually nothing about this. He said the sales guys for that are at another location and they could call me . No, i wanted to speak to someone in person. He couldn't even give me a price. Well . . just lost my business !!! 

Randi B.'s profile image
9 years ago

While the woman who checked us out was very nice and friendly, the sales floor associate was not. He was down right ride and told me "I'm going to tell you this again, this is the size you need " when in fact I was correct all along. He offered no apology . We were first time customers and it's safe to say we won't be returning ever again. 

bsrnme's profile image
11 years ago

The pool looks great! I love it 

mmartin8's profile image
11 years ago

After many days of trying to get my eater crystal clear, the gentlemen came out, and listened to my concerns. They offered up helpful advice and the pool is looking better already! 

kelly.c.benefield's profile image
kelly.c.benefield 
11 years ago

Just had our pool liner replaced after enjoying it for 20 years. Brown's Pools put the pool in originally and they replaced the liner for us too. Ricky Carter and the rest of the people who worked on getting the work done were all great people to work with and did an excellent job. Would definitely recommend them to anyone. Looking forward to enjoying it this summer and for many years to come. 

dawn.t.askew's profile image
dawn.t.askew 
12 years ago

Had to have some service work done on my pool. Brown's is always very speedy when it comes to scheduling work, and always on time for the appointments. Eddie Hyde came out this past time and he was in and out in no time and we are back to enjoying our pool. 

sonia.brownlow's profile image
sonia.brownlow 
12 years ago

Eddie Hyde from Brown's Pools came to my home today to do a pool seminar. My husband and I just purchased a home that already had an inground pool. We have never owned a pool before, and had no idea about how to care for our pool. I felt so much better after meeting with Mr. Hyde. He explained everything to me in a way that I could understand. I don't know what I would have done without him! Thanks Brown's Pools!! 

Frequently asked questions about Brown's Pools and Spas

How is Brown's Pools and Spas rated?

Brown's Pools and Spas has a 4 star rating with 230 reviews. 

When is Brown's Pools and Spas open?

Brown's Pools and Spas is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com