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7154 Ritchie Hwy #100, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had such a terrible experience with this dealerships service department. One thing is you can never get anyone on the phone. When my car was in for service they sent me an automated list of additional repairs needed. They said to contact the advisor for more information. I tried multiple times by text and leaving messages for three hours and did not hear back from the advisor until it was too late to do any additional repairs. The next day I called to talk to a service manager. Once again you cannot get through to anyone o... read more
I worked with Yeudys Guzman to trade in one Honda to get a new CRV. He was great, it was a quick seamless process. He was great, not pushy and very knowledgeable! When I decide to trade in a car in the future I’ll be going back!
Overall a great experience from scheduling through check out. I went in for recall notice and they put the car through an extensive inspection and develop a report with recommendations but didn’t pressure me into additional service. Everyone I worked with was very polite. I want to recognize the shuttle service driver (I forgot his name). I called for a ride near the end of the day when he was extremely busy. He informed me the wait was going to be longer than normal and kept me updated on his progress. I appreciate when peo... read more
Brown's Honda City has a 4.4 star rating with 2,254 reviews.
Brown's Honda City is closed now. It will open tomorrow at 9:00 a.m.
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