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Browncroft Apartments & Townhomes

3.2

About this business

Location details

366 Browncroft Blvd # 366, #366, Rochester, NY, 14609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.218 reviews
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R P's profile image
R P 
on Google
3 months ago

This browncroft apartment used to be a nice place to live in until Patty was manager. Now, no longer are good apartments. Maintainance request never get addressed in a day, They said it's 24 × 7 hours of help but not. When you call off hours, you will be charged for that help. They don't even fix problem within 1 day. My 7 out of 10 calls have never been answered. I can see half of the apartments got emptied out after the new manager started working here. Continue weed smell in corridor where you can't stand or breathe. Insi... read more

R P's profile image
R P 
on Google
5 months ago

This browncroft apartments was used to be a nice place to live in until patty was manager. Now no longer this is good apartments. Maintainance request never get address in a day, They said it's 24 × 7 hours help but not. When you call off hours you will be charged for those help. They don't even fix problem within 1 day. My 7 out of 10 calls never been answered. Mary new manager is doing nothing vs collecting pay check. Management should replace her. Because I can see half of apartments got emptied out after new manager star... read more

DreamFox's profile image
DreamFox 
on Google
a year ago

Terrible,price is too high for the quality, and a giant rat at the dumbsters jumped at me 

R P's profile image
R P 
on Google
a year ago

This eastwoodmanagment community is the worst. Specially browncroft apartments. Apartment manager lady is rude, you don't want to deal with her she will yell at you just so she doesn't have to work. This community increase rent every year between 20 to 29%. When you call them for maintenance they will not do it on same day. Manager lady who were here before, use to do maintainance request on same day and she was so good. Most of time she will not pick up call if you call office. 

Jack Lockemeyer's profile image
Jack Lockemeyer 
on Google
a year ago

Just moved here a little bit ago. Time will tell, so I will update my review. Things have been great, and everything was up to standard! The office manager, Patty, is great, and is very helpful. Edit: Place going downhill. Cops here often. Overpriced. Giant rats come out near the garbage. 

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Frequently asked questions about Browncroft Apartments & Townhomes

How is Browncroft Apartments & Townhomes rated?

Browncroft Apartments & Townhomes has a 3.2 star rating with 18 reviews. 

When is Browncroft Apartments & Townhomes open?

Browncroft Apartments & Townhomes is closed now. It will open at 9:00 a.m. 

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