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Brown & Toland
- Health & Medical
- Oakland, CA
About this business
Location details
1221 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never received medical care of any kind in Oakland nor to my knowledge have I seen Drs Brown or Tolland yet continue to be hounded to pay a bill... this has been going on for over a year and now Altais is at it. I have made attempts to contact an actual person mutlple time with no luck - these people are scammers!!!
How is this company allowed to remain in business? I would like to give them no stars! 16 minutes on hold - then I tried to report a suspicious call asking about my prescriptions etc- from a random number; B&T tells me yes, they authorize people to call - using their own cell phone - to solicit increasing their prescriptions etc but they don't keep track of who or what number they are using! Really?!! And this is a medical provider!
B&T was OK until they were bought by Altais. Altais doesn't seem to know what patients want or what doctors need. We had a perfectly good portal, but they replaced it without notice with a horrible portal. Clearly, they didn't test the platform before rolling it out. Now I can't message my doctors, look up previous information or schedule appointments. This company is a mess, and the customer service people sound like robots.
Best part of this medical group is the weeks you end up waiting around trying to get approval to see a specialist. You will eventually lose your job due to how slow their healthcare is and hence lose this terrible insurance.
Frequently asked questions about Brown & Toland
How is Brown & Toland rated?
Brown & Toland has a 1.7 star rating with 38 reviews.
When is Brown & Toland open?
Brown & Toland is open now. It will close at 5:00 p.m.
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