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Brown & Toland
- Health & Medical
- Oakland, CA
About this business
Specialties Brown & Toland Physicians is made up of two parts. We are a network of leading Bay Area doctors. We are also the people behind the scenes who make sure our doctors have the time and support to do what they do best -- care for you. Together, we are a medical group. We are not an HMO or PPO insurance company. Instead, we work with these companies, as well as Bay Area hospitals, to ensure you receive coordinated care from your physician. History Established in 1997. Brown & Toland was founded in 1997 and today its 2... read more
Location details
1221 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This organization is a nightmare to deal with, that is if you could reach someone who works there. There help line (Care Champion) does not answer the call nor return the call. I have a PCP assigned on my card, but could not get appointment because neither their online portal nor the PCP's office provided any help, except they refer me to each other. So, I have received no healthcare, the PCP never renewed my prescriptions for the year, I could not get an appointment made, although they received all my insurance payment. Thi... read more
This is why I absolutely loath and left BT. My third call today over 1 hour on hold for their mistake. They suck so bad… even the employees hate them. Oh they hang up on you if they can’t answers a question. Just a poorly run scammer company.
Can't get into MyChart. Won't send me an access code.
I was assigned a PCP here and have spent over an hour today trying to make an appointment. I have been on hold and transferred between departments numerous times. I am still not registered and have still not made an appointment. If I ever am able to score an appointment I will come back and update this review! EDIT: I gave up. I tried a different provider group and got an appointment quickly. creating the account and getting hold of someone was so easy. Brown & Toland never got back to me. I am glad I bailed on those clowns!
Frequently asked questions about Brown & Toland
How is Brown & Toland rated?
Brown & Toland has a 1.8 star rating with 26 reviews.
When is Brown & Toland open?
Brown & Toland is closed now. It will open on Monday at 8:00 a.m.
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