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Brown & Toland
- Health & Medical
- Oakland, CA
About this business
Specialties Brown & Toland Physicians is made up of two parts. We are a network of leading Bay Area doctors. We are also the people behind the scenes who make sure our doctors have the time and support to do what they do best -- care for you. Together, we are a medical group. We are not an HMO or PPO insurance company. Instead, we work with these companies, as well as Bay Area hospitals, to ensure you receive coordinated care from your physician. History Established in 1997. Brown & Toland was founded in 1997 and today its 2... read more
Location details
1221 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spend 6 weeks trying to get them to return a call or message so I could book an appointment. Never heard back once. This place feels like a scam -- I would avoid at all costs.
Hard to reach anyone, then conflicting info depending on whom I talk to. I was told variously that I didn't need authorization for a breast ultrasound and also that if I didn't get authorization I'd pay the whole bill myself! After weeks calling, doing on-line messaging with my gyne's office, four or five authorizations (all incorrect: for only scanning only 1 breast and with dates that expired before my appt) I finally took the bus to the radiology bldg & confirmed I needed no authorization. Now I'm trying to work out a che... read more
This organization is a nightmare to deal with, that is if you could reach someone who works there. There help line (Care Champion) does not answer the call nor return the call. I have a PCP assigned on my card, but could not get appointment because neither their online portal nor the PCP's office provided any help, except they refer me to each other. So, I have received no healthcare, the PCP never renewed my prescriptions for the year, I could not get an appointment made, although they received all my insurance payment. Thi... read more
This is why I absolutely loath and left BT. My third call today over 1 hour on hold for their mistake. They suck so bad… even the employees hate them. Oh they hang up on you if they can’t answers a question. Just a poorly run scammer company.
Frequently asked questions about Brown & Toland
How is Brown & Toland rated?
Brown & Toland has a 1.8 star rating with 28 reviews.
When is Brown & Toland open?
Brown & Toland is closed now. It will open on Monday at 8:00 a.m.
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