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Brown Motor Works

4.6

About this business

Brown Motor Works is an auto repair and maintenance shop that specializes in Mercedes, BMW, Volvo, Mini Cooper, Lexus, Audi, Volkswagen and many other brands. We have cutting edge diagnostic equipment, and our technicians receive annual training to stay up to date on the latest techniques. We offer a complimentary car wash, have a fleet of free loaner cars available by appointment, and provide a three-year unlimited warranty on our services and repairs. Services offered: computer diagnostic and repair, oil change, scheduled ... read more

Location details

520 Clemson Rd, Columbia, SC, 29229, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6978 reviews
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Dlck D.'s profile image
Dlck D. 
5 years ago

They are as good as they come. They find out what the problem is before quoting you, and, give your an honest and fair price. 

Andrea M.'s profile image
Andrea M. 
5 years ago

I've had another ABSOLUTELY amazing experience at Brown's Motor Works! This business is truly an example of Superior Customer Service. Marcus and Keith continues to give an over and beyond customer experience. I'm still not use to getting a very detailed inspection summary with the pictures attached of what's going on with the car and also with the technician who worked on your vehicle. I have not been anywhere else that have done this for me before. Other places will give you an estimate, but not near as detailed as Brown ... read more

Jason Kolp's profile image
Jason Kolp 
5 years ago
Jason Kolp's profile image
Jason Kolp 
recommend  Recommended
5 years ago

Fantastic work from Brown Motor Works! I have a 99 ML320, and needed a lot of work done on it (new cat converter, spark plugs, fluids, oil pan(s) gaskets, tire rotation) and didn't want to take it to another independent mechanic who charged me premium and put cheap parts on. There were some complications due to my vehicle having torsion bar springs (which are rare on most Mercedes), but the staff here were understanding and worked with me to solve those issues. I use my ML320 as both my daily driver and as my camping vehicle... read more

Chet Hasting's profile image
Chet Hasting 
6 years ago

TERRIBLE experience. Quoted $1,300 for a new battery. 

Don Martin's profile image
Don Martin 
6 years ago

They do excellent work. Randall and Marcus are very knowledgeable in identifying what's needed for services and repairs. It good to know when you have a dependable service repair shop you can rely upon for help. Also their turn around time for services and repair is great. 

John Hungerford's profile image
John Hungerford 
6 years ago

A shout out to Keith and the boys at Brown Motor Works for a great experience. I brought my 2011 535i in for an annual service (oil and filters plus a general going over). I brought my own AMSOIL synthetic for them to use. The price was reasonable, everyone there was friendly, they finished up the service and even washed the car for me at no charge! I highly recommend them for your high-end luxury car. 

Johnny G.'s profile image
6 years ago

My recent experience with service on my 2013 Mercedes E350 at Brown Motor Works on Clemson was outstanding. Marcus waited on me at the counter and he was great. Randall, the general manager, could not have been more professional. The work was excellent and done in a timely fashion. A couple of weeks ago, they worked on my Volvo and also did excellent work with great service. Highly recommend BMW. 

Jacqueline Evans's profile image
Jacqueline Evans 
7 years ago

I recently had to have a very serious repair completed on my 128i right before Thanksgiving... I was worried because there were so many factors to figure out! I called the shop, spoke with Mike and by the time I actually brought the car in for work...he had me a free...free...free loaner car...I was able to still enjoy my holiday and weekend! I originally thought that I had to wait for over three days, much to my surprise, the work was completed before days end on Monday! The price was reasonable and the workmanship was accu... read more

Frequently asked questions about Brown Motor Works

How is Brown Motor Works rated?

Brown Motor Works has a 4.6 star rating with 978 reviews. 

When is Brown Motor Works open?

Brown Motor Works is open now. It will close at 5:00 p.m.  

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