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Brown Fertility
- Fertility
- Jacksonville, FL
About this business
Location details
2, 14540 Old St Augustine Rd Suite 2497, Jacksonville, FL, 32258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had to wait for hours before we were seen. We were asked to pay out of pocket and didn't revive any description of itemization of services. They didn't file insurance claims more than two months after the service. We only saw the doctor once and then the NP and nursing team managed the treatment. They were very disrespectful and condescending and gave us bad advice that resulted in wasting our cycle. No apologies were made whatsoever to acknowledge the mistakes they made. Our next step is to file a complaint. Be very cau... read more
Disorganized staff and nurses. Poor communication throughout the process. I felt that the nurses run the place since I met the doctor only briefly only once. Everyone and every couple is different and should be treated according to their case. However, They seemed to have a process to follow with everyone irrespective of what the situation is. The billing and insurance staff was a nightmare. The NP is condescending and didnt have the information when my husband and I asked. She just repeats herself over and over when she do... read more
Disorganized staff and nurses. Poor communication throughout the process. I felt that the nurses run the place since I met the doctor only briefly only once. Everyone and every couple is different and should be treated according to their case. However, They seemed to have a process to follow with everyone irrespective of what the situation is. The billing and insurance staff was a nightmare. The NP is condescending and didnt have the information when my husband and I asked. She just repeats herself over and over when she do... read more
Frequently asked questions about Brown Fertility
How is Brown Fertility rated?
Brown Fertility has a 3.8 star rating with 233 reviews.
When is Brown Fertility open?
Brown Fertility is open now. It will close at 6:00 p.m.
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