Brown Fertility

faith S. 

on Birdeye

a month ago

It's taken me some time to figure out what I wanted to say. There were a few experiences I had here with Dr. Brown that did not feel right for my journey, but I did not follow my gut until the end, but I went into this experience unfortunately making decisions while still in a place of trauma and not doing research that I usually do. I didn't feel the experience was collaborative or that Dr. Brown was open to exploring anything else other than what he believed. He said it was his job to help me understand that if I wasn't ge... read more

Kelly von E. 

on Birdeye

2 months ago

I have never made a worse medical decision in my life than choosing to go with Brown Fertility for our complicated fertility needs, and I don’t say that lightly. There is lack of financial transparency, disorganized office staff, and providers will show up an hour late to an appointment and not even acknowledge your wait. A few weeks before my retrieval they told me I’d have to travel over an hour away from the Tampa office to have the procedure done, with no transparency about the reason for this. Throughout the process the... read more

Mikala D. 

on Birdeye

7 months ago

This place pushed me through as a donor and was starting me on the process to donate my eggs before any of my test results came back, I had to drive over 50 miles to their clinic and back because they gave me the hormone injections before receiving my estrogen levels, they tried to get me to drive all the way to their clinic again for a pack of birth control and i ended up having to use my own insurance to get it, the psychologist they used lied to me and said I passed the exam when the clinic ultimately denied me because of... read more

Mie 

on Birdeye

11 years ago

We had to wait for hours before we were seen. We were asked to pay out of pocket and didn't revive any description of itemization of services. They didn't file insurance claims more than two months after the service. We only saw the doctor once and then the NP and nursing team managed the treatment. They were very disrespectful and condescending and gave us bad advice that resulted in wasting our cycle. No apologies were made whatsoever to acknowledge the mistakes they made. Our next step is to file a complaint. Be very cau... read more

Mie 

on Birdeye

11 years ago

Disorganized staff and nurses. Poor communication throughout the process. I felt that the nurses run the place since I met the doctor only briefly only once. Everyone and every couple is different and should be treated according to their case. However, They seemed to have a process to follow with everyone irrespective of what the situation is. The billing and insurance staff was a nightmare. The NP is condescending and didnt have the information when my husband and I asked. She just repeats herself over and over when she do... read more

Mie 

on Birdeye

11 years ago

Disorganized staff and nurses. Poor communication throughout the process. I felt that the nurses run the place since I met the doctor only briefly only once. Everyone and every couple is different and should be treated according to their case. However, They seemed to have a process to follow with everyone irrespective of what the situation is. The billing and insurance staff was a nightmare. The NP is condescending and didnt have the information when my husband and I asked. She just repeats herself over and over when she do... read more