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Brown DCJR
- Automotive
- Devine, TX
About this business
Location details
170 I-35, Devine, TX, 78016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Today went to brown dodge in Devine tx to get my wife’s and I vehicle tpms sensor looked at due to it not reading the pressure on the cluster waited about 15mins the service manger came back and told us it’s reading on their machine but not sending the signal on the car so I said can y’all fix it, then he replies we can’t today you have drop the car off for the whole day so they can diagnose it I’m not Mechanic but I know how to work on cars and it does not take the whole day to fix a tpms sensor it’s only a 20min or less jo... read more
No follow through on issues and concerns. I keep requesting a second key to a vehicle I've purchased as it couldn't be located at the time I picked up the vehicle. One year later and several "we will have our sales department call you " later, I still have no spare key. I am however bombarded with calls asking for me to join their service program which I wouldn't join just based on their lack of progress on my current issue.
I currently purchase a vehicle from Brown Dodge, The new guy Sergio, didn’t seem to know what he doing, it seems like all he wanted was just to make a sale, but either way we still made a decision to purchase this vehicle. So as we are walking around the vehicle, there was NO wheel lock to be found, and still till this day , no one has even made an effort to respond back about it. Then to top it all off my husband had ask if they can throw in a few free oil change, cause we all know they are pretty expensive nowadays, and NO... read more
I guess service dept can't do their job always a negative reply or just a complaint after complaint from service dept staff. Just do your job and get the job done I don't need to hear any complaints you have about waiting on the phone. Is there anyone, that works their that knows what they are doing.
Frequently asked questions about Brown DCJR
How is Brown DCJR rated?
Brown DCJR has a 4 star rating with 247 reviews.
When is Brown DCJR open?
Brown DCJR is closed now. It will open tomorrow at 9:00 a.m.
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