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Brown Bear Car Wash

4.3

About this business

Brown Bear Car Wash protects your car and preserves its value by using gentle, environmentally friendly, biodegradable cleaning detergents specially formulated for Northwest driving conditions. At our car wash locations you'll find clean, well-kept facilities with an unrivaled commitment to customer service. And if you love having a clean car all the time, you'll love our Unlimited Wash Club that will save you time, money, and the environment. 

Location details

34007 Hoyt Rd SW, Federal Way, WA, 98023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3467 reviews
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Brandi Elliott Ragan's profile image
Brandi Elliott Ragan 
5 years ago

After my dog locked me out of my car while I was pumping gas (after paying $16 for a car wash).......keys & phone still in the car.......the employees here would not allow me to call my husband for help because it was long distance EVEN THOUGH I WANTED TO CALL HIM COLLECT! I'm 2600 miles from home & his # is the only number I have memorized. I neededhim to contact my friend in Federal Way so that she could bring me my spare key. I will never give this place another dime of my money! Thank God for the 2 kind customers who let... read more

Shannon Berg's profile image
Shannon Berg 
6 years ago

Love the car fresheners they hand out on free car wash day!! My car is always clean after the wash 😉 

Christopher Bullo's profile image
Christopher Bullo 
6 years ago

employee was very misdirected when guiding us into the kiosk. ended up with a dent larger than a softball - manager was very rude and considered us lucky we didnt have to pay for the pole that is 2 feet tall and not visible from inside the car 

Dale Odean's profile image
Dale Odean 
6 years ago

Don’t go to this one because this is what will happen to your car 

David Thayer's profile image
David Thayer 
8 years ago

Went through one of the the new "green" car wash's and half way through my truck started rocking forward and back because the brushes were more powerful then the belt, and it forced the car behind me to rear end me. The wash also ripped my passenger side mirror off. Back to the touch free car washes. A car wash should not be dependent on a driver following instructions in order not to damage their vehicle. THE WASH IS DEFECTIVE. 

Chris Smith's profile image
Chris Smith 
8 years ago
Kelsey Bergford's profile image
Kelsey Bergford 
9 years ago
Joseph B Mitchell's profile image
Joseph B Mitchell 
9 years ago
Joanna Durham's profile image
Joanna Durham 
10 years ago

really poor customer service and professionalism shown by site mgr Jackie Seifert and area mgr Omar Molinari. little attempt was made to contact and no attempt to make things right . in fact I was accused of lying after I told them about damage done to my vehicle. very condescending 

Frequently asked questions about Brown Bear Car Wash

How is Brown Bear Car Wash rated?

Brown Bear Car Wash has a 4.3 star rating with 467 reviews. 

When is Brown Bear Car Wash open?

Brown Bear Car Wash is closed now. It will open at 9:00 a.m. 

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