Broward Factory Service

Leonora U. 

on Birdeye

2 years ago

Do not use this company! You will thank me later 

Cheryl P. 

on Birdeye

2 years ago

I had an excellent experience with Stone, the Broward plumber. He was on time, very professional and pleasant. Fixed the problem and even graciously showed me how to do some other minor repairs and preventing problems I did not know about. He was very impressive. Thank you. Cheryl  

Bob R. 

on Birdeye

4 years ago

Sonia & Ryan, Our Air Handler line has been clogging up on a regular basis, Peter came out and did a complete check on our outdoor unit. It checked out fine. He then spent 1/2 to 45 minutes trying to get the line unclogged. vacuuming, blowing the line. What ever he did seemed to have worked the unit is draining again. Broward is very fortunate to have technician like Peter. Bob & Steph Lutz FL 

Scot B. 

on Birdeye

6 years ago

Scheduled a/c repair. Tech shows up and states he will not do the repair as it is too difficult for one person. He calls office, then states there would be a $695.00 charge to do the "normal covered repair", he was hostile and belligerent. Office staff, knowing a/c is out of freon, states, "have a wonderful day". Manager Steve Ferguson is rude, argumentative, and states do you want a refund of the policy? (Have policy 3-4 years with minimal repairs) Regional Manager, Larry Herd states the owner is my brother. Sarah (Herd) wh... read more

Scot B. 

on Birdeye

6 years ago

Scheduled a/c repair. Tech shows up and states he will not do the repair as it is too difficult for one person. He calls office, then states there would be a $695.00 charge to do the "normal covered repair", he was hostile and belligerent. Office staff, knowing a/c is out of freon, states, "have a wonderful day". Manager Steve Ferguson is rude, argumentative, and states do you want a refund of the policy? (Have policy 3-4 years with minimal repairs) Regional Manager, Larry Herd states the owner is my brother. Sarah (Herd) wh... read more