Brookson Resident Flats

Ariana S. 

on Apartments

9 months ago

WORST PLACE I LIVED IN AND UNSAFE 0/10!! Since we've lived here, we've encountered problem after problem. Neighbors can be heard from below us, even though we're on the 3rd floor. Bird nests everywhere, which leaves HUGE piles of poop everywhere. When you complain maintenance and the office claim they can't do anything about it (even clean it). Hallways are disgusting and full of webs, dirt, bird poop, trash... needs to be pressure washed badly. The trash valet is unreliable, and the parking lots leave nowhere to really park... read more

Toni S. 

on Apartments

10 months ago

Would not recommend!! 0/10 would not recommend living here! The community is unkept. The prices keep increasing, considering the pool is closed 50% of the summers because they can’t seem to get it under code. So paying for amenities that we can’t use. They don’t care how loud your neighbors are above you or even outside your buildings, “they can’t do anything about it” Not enough parking for anyone, cars constantly being towed in the middle of the night also keeping my family & I up. This is hands down one of the worst apart... read more

Ashley S. 

on Apartments

10 months ago

0/10 Honestly this is the first place I’ve lived in that has been this bad for the amount of rent that we pay. Neighbors are loud and inconsiderate. Trash all over the community. Piles of furniture constantly by the dumpster. Hallways are dirty and need to be pressure washed horribly. Dog owners don’t pick up after themselves. Not enough parking for residents, so cars get towed every night despite the fact that we pay rent. 

ZO B. 

on Apartments

2 years ago

New Owners raised the rent Since Cushman & Wakefield took over the property late of 2021, they have increase the rents. They showed no respect in keeping the prior owners lease agreements of not raising the rents over 5%. I have been living there for 5 years in a one bedroom apt. They rose my rent over 22 percent. They also do not take care of the property like the previous owners did. Not as clean and manicured as the previous owners Good luck with trying to talk to anyone at the main office . I went there and The office Ma... read more

Erin P. 

on Apartments

3 years ago

Poorly Managed and Overpriced I've lived here for nearly 4 months and I wouldn't recommend this location. While it has some nice facilities like a sizeable pool and gym, food truck events, and polite staff, the property is poorly managed and the rent is too high for the lack of quality. Since I've moved in, I have rowdy neighbors who I've reported 5 times and the apartment complex hasn't done anything. I suspect the residents are running a daycare as there are several kids in the apartment from about 9 -5 every day running a... read more

Daniel M. 

on Apartments

4 years ago

Excellent I have lived at Brookson since they were built and the management staff had taken care of every issue and the maintenance supervisor is on it if something goes wrong and very quick to provide the services you may need in your apartment. The previous comments talk about robberies and a shooting that occurred 2 years ago from some people who didn’t even live here. Those things can happen in the richest community to the poorest. Opportunist crimes can occur anywhere, don’t hold that against your decision to lease here... read more

Remainunshaken A. 

on Apartments

5 years ago

DO NOT MOVE HERE The complex is nice, very modern. The front office staff is always pleasant but they aren’t very helpful. In their defense I imagine they are just collecting rent and taking complaints. They don’t seem to have much authority to change things. There have been two ROBBERIES one involved a gun. In the parking lot and outside of an e-mail nothing has changed. They need to put cameras up but haven’t. These robberies were 5 days a part and shortly after another shooting. Yes another. Please be wise and avoid this ... read more

maria regina r. 

on Apartments

5 years ago

There are best places to live in Huntersville, NC Bad cleanness inside the apartments building. Last summer I found a mouse at the ground floor. It was so disgusting! Hard to find any place to park after 7 pm. Also, don't leave any package inside your car. You might have a broken window and your stuff stolen. Finally, the day after of last Christmas I found my building surrounded by Police cars. A shooting happened around 10 am and there was a dead body in front my building entrance and another one injured at the parking lot... read more

Dena E. 

on Apartments

7 years ago

Disappointed Customer I was approved for an apartments in Brookson Resident Flats. I changed my mind due to the inability of the office staff being able to explain an increase in fees prior to my moving in. I spoke with Elizabeth and made her aware that I would not be moving into the complex. I was told to provide a written notice stating that I would not be moving in so that she would be able to refund me back $250.00. Since speaking with her I was given the wrong e-mail address to submit my letter too and I have since made... read more