Brooks Paul D DPM

Al 

on Healthgrades

8 months ago

Canceled my mothers foot procedure appointments 4 times on short notice. Very unprofesional. Front desk rareley calls back. She will be finding a new podiatrist 

Wendy 

on Healthgrades

a year ago

I wish I could say my experience was fantastic but I have been on the phone for 30 minutes (and still waiting) attempting to make a new patient appointment. Out of that 30 minutes, I've spoken to a young lady for less than 2 minutes. Extremely horrible front office staff! RIDICULOUS! And finally got hung up on...38 minutes and 48 seconds of being on hold. 

Glenn Bailey 

on Healthgrades

a year ago

Dr Brooks cancel my appointments two weeks in a row. Canceled minutes before appointments. Waisted my time. Do not recommend. 

Anonymous 

on Healthgrades

3 years ago

I’ve tried to see him twice, and tried is the key word here. I am a new patient and had a two month wait to get an appointment. I was driving in the parking lot and they called me to notify me that the doctor would not be in and we had to reschedule. I was given another appointment for a month later. I had to reschedule it, but then finally got an appointment for three weeks later. Went today for my 8:00 appointment and was in the lobby waiting to see Dr. Brooks when they called me up and said he would not be in and we had t... read more

Anonymous 

on Healthgrades

3 years ago

Receptionist doesn't return my calls or emails. New patient and haven't gotten any calls back. Came in to schedule surgery and was given the run around even though they said I will need surgery. Wasnt given anything for pain in the mean time. So now I'm just suffering and hoping to get a call back. 

Charisse 

on Healthgrades

4 years ago

Haven't seen Dr. Brooks in over 3 years since my planters fasciitis hasn't been flared up. He told me I could go a couple years and may not have any trouble and then it could come back. Really like him a lot and he helped me so much. Having a recent flare up and called for an appt. I am now considered a "new patient" again and can't be seen for 7 weeks. Not sure how I am going to deal with the pain for that long. However, I see on this site that he is accepting new patients. Just a thought... maybe the office shouldn't accep... read more

Bob Larkin 

on Healthgrades

4 years ago

I arrived at 2:55 for a 3:00 appointment. I waited 45 minutes and went to the receptionist and told her I could wait no longer 

Rhonda 

on Healthgrades

5 years ago

I have ask several times to receive A call from Dr. Brooks due to his office manager Kristi threatening me, then she wants to try and turn the table, make it sound like I was the Unprofessional person. That’s after she hung up on me 3 times, as I was only calling because I received bill and was trying to get it fixed. No call back so guess the Doctors are ok with their staff and office manager being outrageously unprofessional. 

Della Smillie 

on Healthgrades

6 years ago

Inept Office Staff This is the second time I made and appointment only to be told that I did not have an appointment when I arrived. I drove 50 miles to see Dr Brooks and his office staff was so unhelpful and inept. Dr Brooks is a wonderful doctor but his office staff is truly awful and a poor example of how to treat patients.