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12330 East 51st Street, Tulsa, OK, 74146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have been using Brooks for longer than I have been with the company and as the individual who schedules and maintains 20 something ice machines I can say these guys are great. Kelvin and his co-workers are polite, curtious and explain all issue when they arise. We have them come out on a quarterly basis to do PM's and they are always pleasent. When we have an issue they respond quickly and they usually have the part we need or fix the problem we experiance. I think the service is great and we will continue to use them in ... read more
I've used this business multiple times and everyone I've encountered was very friendly and professional. I would highly recommend them to anyone.
Called out a competitor initially for warranty work on a Hoshizaki KM660. The competitor (General Parts) came out to repair my machine and charged me $660 for a repair on a two week old machine. I had to have it working and did not have a choice. Short version, they did not fix my ice maker. Called Hoshizaki and they dispatched Brooks to my restaurant. The Brooks technician was polite and figured out my problem. Great experience and I would definitely use them again instead of General Parts.
I have come to this account more than a handful of times Between 430 and 4:50 PM and the doors were locked. Here’s a hint, if you’re not going to stay open until five, change the hours on your website.
I have never done business with this company, but I can give you some insight on the character of the owner. I live in eastern Oklahoma, and go to Tulsa Welding school on the weekend. Last Saturday on my way back home, my brakes went completely out. and ha d a single car accident and my car was not drivable, and came to a stop in this business parking lot. I called the owner, and explained what had happened. This kind man let me keep my car there for four business days until I had the means to come pick it up. You don't see ... read more
Brooks Industries Ice Machine Leasing Sales and Service has a 4.7 star rating with 13 reviews.
Brooks Industries Ice Machine Leasing Sales and Service is closed now. It will open on Monday at 8:00 a.m.
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