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Brooks Brothers
- Retail
- Indianapolis, IN
About this business
Location details
8702 Keystone Crossing Ste 161, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Charles helped me today get some new 1818 navy suit pants! The gentleman greeted me properly upon entering. He came over within 30 seconds to see what I needed I told him and he helped me find it instantly! He was even able to tell my pants length just by looking at me very impressive!
They got some great suits. I needed one expedited for an interview and they finished it while I was there. Customer service is 💯. Doug is the best salesman they’ve got by far, Rob is great too. Forgot to say thanks in store, hopefully a 5 star review will make up for it. Thanks BB!
Bought a $1500 suit at this place and they shipped it crumpled in a small cardboard box. I sent a letter about it to the CEO of the company to the Madison Ave office and it was rejected and sent back to me. This company is not the company that I grew up purchasing my clothing from. It is no wonder they are filing for bankruptcy protection on most of their other brands.
I ordered a made-to-measure suit from Brooks Brothers, expecting a high level of craftsmanship, fit, and service given the brand’s heritage and price point. Unfortunately, the entire experience was deeply disappointing. From the beginning, communication was inconsistent and timelines were vague. What was initially supposed to take a few weeks turned into nearly six months. Every step of the process felt disorganized, with little transparency or urgency from the staff. I had to follow up multiple times just to get updates, wh... read more
Frequently asked questions about Brooks Brothers
How is Brooks Brothers rated?
Brooks Brothers has a 4.3 star rating with 45 reviews.
When is Brooks Brothers open?
Brooks Brothers is closed now. It will open tomorrow at 10:00 a.m.
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