BROOKLYN MITSUBISHI

Yuval L 

on BBB

3 years ago

WHERE IS THE ****** REPORT FOR ***: *****************??????THAT'S WHAT I SHOULD HAVE ASKED BEFORE SIGNING ANY PAPERS ON 4/19/2022 AND THAT'S WHAT YOU SHOULD ASK AS WELL BEFORE YOU SIGN YOUR PAPERS WITH THEM.SALES SPECIALIST WAS VERY NICE AND FRIENDLY BUT TRIED TO SALE ME A 2018 MITSUBISHI OUTLANDER SPORT WITH 42.5K MILES FOR $21K. AFTER NEGOTIATING THEY BROUGHT IT DOWN TO $19.5K PLUS TAXED AND FEES. RECENTLY SOMEONE TRIED TO BUY IT BACK FROM ME AND ASKED ME FOR THE *** #. AFTER RUNNING THE REPORT, WE DISCOVERED THE *** HAS B... read more

Darshi P 

on BBB

3 years ago

This place is a SCAM. They did not honor the deal we spent almost all day making. For the amount of time they kept us there to complete our purchase and then to blatantly make us sign a **** on their online system without showing the full print out is not a way to do business. The salesmen quickly scroll through the papers showing us only the numbers he wanted us to see. After he gained our signature, he conveniently forgot to hand us the print out for our records until we were practically begging him for one. On inspection ... read more

Ryah P 

on BBB

3 years ago

First and foremost, I'd like to say that if the option was available to leave no stars, i certainly would, that is how must distain i feel for this "business." I started my car buying journey like so many now, online. I found a vehicle that suited my needs and contacted the dealer to inquire about it. The internet sales woman who answered was extremely pleasant, but that's where the pleasantries end. I built my entire deal online, aside from financing. I specifically asked if they honor the deal online, each person replied w... read more

Kelly R 

on BBB

3 years ago

Primarily, I would never come here again if they keep one of their associates named "Gori". He is allegedly a finance manager, but lacks major MAJOR managerial skills. I have never felt more disgusted by a way another person spoke to me. I was there from 5pm through 10pm, patiently waiting never made a fuss even when he came out his mouth to me and my family. As I can't talk about the other associates being that they were all very kind; he was the most unprofessional and unkind person I have met in a dealership. We are all c... read more

Grevaul L. 

on BBB

4 years ago

This is the worst place for service repair. I was told they did a full diagnostic on my car which took a week and found out I need a new timing chain. I sat with a manager and he should me pictures of what was bad in result of me having to get a new engine from warranty or I may possibly have to buy a use engine. I’ve waited weeks no one have been updating me with the process of what’s going on. Every time I call, they give me a run around saying their waiting on my warranty to send out a adjuster to look at the engine It’s ... read more

B Burden 

on BBB

4 years ago

They sold me a garbage car and then when I returned it, they were so disrespectful. They have my deposit and I'm still fighting them to get it back. The GM C*** is the most disrespectful man especially to a women. I have it all on video how rude he was. The worst experience ever.. They have been reported. I'm suing them for my deposit and pain & suffering... 

M G 

on BBB

6 years ago

WORSE place ever stay away from them. I’m sure there’s is some HONEST places where they’ll appreciate your business Jonathan P**** & George B**** both are a JOKE. They don’t care about their customers at all. I bought a car warranty and they never activate it and when I had issues with my car and tried to use the warranty that’s when I found out that they charged me fir it but never activated it!!! When I called them that’s when they started acting stupid and until NOW I haven’t seen anything from that warranty which I’m sti... read more