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Brookdale Volkswagen
- Car Dealers
- Brooklyn Center, MN
About this business
Location details
6801 Brooklyn Blvd, Brooklyn Center, MN, 55429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Disgusting Thieves - Avoid at All Costs!I had the misfortune of dealing with this car dealership, and I can confidently say they are nothing but a bunch of con-men. My wife and I wasted an entire morning with them, thinking we had a solid agreement to sell my used car for $9,200, contingent on an in-person inspection.When we arrived, they inspected the car and presented us with an itemized estimate of repairs they claimed were necessary, totaling around $1,000. I did not agree with their assessment, but what happened next wa... read more
Waited 3 weeks for repair, nothing was done. Repair was evac pump replacement ofnder warranty on my vw. Called multiple times for the update and because they don't call you. This place don't care.
I would stay away from this location. If services are needed on your vehicle be prepared to be left hanging and to chase anyone down to even find out what is going on. Seems like its a 1 man show and hes too busy to call his customers. Takes days/weeks to get any response. Horrible customer service and zero follow through on their end. Was looking for a new home dealership with my new car, but this is not the location to use.
This company has been taking advantage of me for years I need to put this complaint because sense aug 2008 I have been having Pohanka service my car and each time it cost a high price. Im filing this complaint because I just paid in Nov 15 2024 $4097.98 for service on my trasmission.I did put over 100 miles from this time. I had to have my car towed back because what I took it in for is now doing the same thing. ** is trying to tell me its not the work they just charged me for but I know it is. I still have warrenty on the s... read more
I went here for my free oil change. I was told that I needed a new battery asap. I refused their offer and took it to ************************* to have battery checked to see if in fact I needed a battery. I was told that the battery was fully charged. I then took it to ******* with the same outcome. Do not, and I repeat, do not take their word that you need work done!!! Take it somewhere else to get a second opinion! I can't stress this enough! They bold faced lied!! I would not trust this dealership with anything!!! Lokey ... read more
I went here for my free oil change. I was told that I needed a new battery asap. I refused their offer and took it to ************************* to have battery checked to see if in fact I needed a battery. I was told that the battery was fully charged. I then took it to ******* with the same outcome. Do not, and I repeat, do not take their word that you need work done!!! Take it somewhere else to get a second opinion! I can't stress this enough! They bold faced lied!! I would not trust this dealership with anything!!!
I am writing to express my extreme disappointment and concern regarding the treatment my friend received at this dealership today. We had a promising test drive the day before while I was with her. However, she returned alone today to inquire about purchasing the vehicle, and what followed was appalling and unacceptable.During a discussion about the price, a staff member, who I believe was the manager, yelled at her in an aggressive and unprofessional manner. This caused her to become so upset that she had to leave the build... read more
I purchased my 2023 ******** brand new from this dealership and brought it in under warranty in October 2024 for engine hesitation and stalling. I even showed them a video of the issue, but because there was no check engine light, they refused to investigate it further. Months later, the fuel injector failed, and I was quoted nearly $3,000 for repairs, plus a $175 diagnostic fee. I was also denied access to the service manager when I tried to escalate.The loaner vehicle they provided had a 50-mile-per-day limit and only 5 se... read more
************** is a joke. I had an appointment for 5 days and they are being very confrontational over the phone wanting me to cancel because they overbooked stuff. Drove down from another state. Poorly managed
Frequently asked questions about Brookdale Volkswagen
How is Brookdale Volkswagen rated?
Brookdale Volkswagen has a 4.6 star rating with 1,167 reviews.
When is Brookdale Volkswagen open?
Brookdale Volkswagen is closed now. It will open at 9:00 a.m.
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