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Brookdale Mentor

2.8

About this business

Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey. 

Location details

5700 Emerald Ct, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.845 reviews
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Therese Ryan's profile image
Therese Ryan 
recommend  Recommended
6 years ago

Memory care staff are very caring. 

Natalie Urbas's profile image
Natalie Urbas 
6 years ago

Inefficient nursing and staff attentiveness and care. Facility accepts residents in any medical state instead of adequately assessing their individual needs and providing guidance throughout the process as to where the individual truly needs to be placed. These incompetencies led to the untimely death of my mother. 

Benjamin Cat's profile image
Benjamin Cat 
7 years ago
Roger Dutton's profile image
Roger Dutton 
7 years ago

My wife was in the memory care unit for about 5 months. Terrible experience for my family. Several medication issues, my wife got out of the unit and was found about 1/4-1/2 mile away. Management unresponsive to many problems. I would not put a loved one in this place. 

Nickie Kasunic's profile image
Nickie Kasunic 
7 years ago

Very clean and good to the residents and the people that work there they are very concern about the people they take care of and Kim the Director is very nice and Careing 

Mona Dimberio Adamczewski's profile image
Mona Dimberio Adamczewski 
8 years ago

Great place and very nice, caring and compassionate staff. So glad we decided to move our loved one here. 

Marie Mihu Coyle's profile image
Marie Mihu Coyle 
9 years ago

Brookdale Mentor has the best staff. Very caring and loving people! 

Elizabeth Nemecek's profile image
Elizabeth Nemecek 
9 years ago

I have been working for Brookdale for about 6 months now. We recently had a new Executive Director and Health and Wellness Director start. Brookdale has been such a great place to work and the new management changes are taking such a positive affect. Our Residents are so wonderful and are enjoying spending their lives here. Everyday they welcome us into their home to be a part of their community. Truly a pleasure to work with the team and residents we have here! 

Amanda Marie's profile image
Amanda Marie 
9 years ago

This place has really gone downhill since it became Brookdale. Dirty, no Staff, and people just don't care. Would never recommend this company! 

Frequently asked questions about Brookdale Mentor

How is Brookdale Mentor rated?

Brookdale Mentor has a 2.8 star rating with 45 reviews. 

When is Brookdale Mentor open?

Brookdale Mentor is open now. It will close tomorrow at 12:00 a.m.  

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