Brookdale Lakeway Skilled Nursing Facility

VERO REYES 

on Google

3 weeks ago

Wouldn't recommend it. There were probably 3 staff members that did that their jobs but the rest wouldn't and one specific one would say that her job wasn't to change diapers. They don't care about your loved ones. They failed to call the ambulance on my dad when he had fluids in his heart and lungs. They made it seem like he wasn't sick when he was having issues with breathing. 

tawanda donoho 

on Google

8 months ago

Wow!! bad rev. are for he most true!! it appears clean and few peeps here are polite.. YET!! Claim to be rehab for senior but they just leave your love ones to rot.. we arrived early a.m 7-ish and our parent need help to use restroom for over hr and no one has come by!! no staff was available, so we where told! sooooo! what are they here for??? . false claim? It's a lawyer needed? Any recommendation? unless you can be here all day! to supervise, RUN!!!!!! 

Russell Mann 

on Google

2 years ago

The staff were some of the most kind and funny people that I have ever met in a skilled nursing center. Especially Bobby and Sarah.They always made my day. 

Catherine Dunn 

on Google

2 years ago

Excellent Physical/Occupational Therapy recovery for non elderly post surgery. My young 62 yr old husband fractured his hip and needed temporary assistance to get stronger before coming home. My initial thoughts of skilled nursing were - ONLY for elderly and wouldn’t be rigorous therapy. I was WRONG - the therapy quality and quantity was EXCELLENT (I’m a 2 time knee surgery/ACL skier who KNOWS rehab). Yes there are elderly patients as part of mix and nothing is perfect but husband even liked the food. Mission accomplished - ... read more

Carolyn Nixon White 

on Google

2 years ago

Our mother was at Brookdale Lakeway Rehab and Skilled Nursing for nearly 3 months (late 2022 into early 2023) working to physically recover and rehab from a significant stroke. From the start staff in the business office, front office, therapy, discharge office and nursing were kind, warm, responsive, and attentive to our mother and her case. The care team met with us as often as needed and helped us understand progress and lay out continued plans to support further progress. Rooms were small and homey, not much was needed b... read more