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Brookdale Lake Orienta
- Assisted Living Facilities
- Altamonte Springs, FL
About this business
Location details
217 Boston Ave, Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My dad was there for 2 months. Every time I went I found him in the same clothes. He became more aggressive and even though we were charged $400 extra for a nurse he was not taking his meds. Then they told us that he needed a 24 hr sitter for an additional $400. We were also told there was a cap on monthly expenses. Then we found out it was $400 per day extra with no cap. First month was over $8000. I started coming daily to take care of him myself. I found his room was never cleaned. Smelled bad of urine. His laundry was ne... read more
Business response:
Mike, the care and safety of our residents is our top priority, and we are sorry to hear you feel this way. We are aware that our management team is reviewing your concerns, and we have shared your comments with them as well. Thank you.
BE MORE EFFICIENT TO THE CLIENTS THERE..BE MORE CARING.,, BE MORE UNDERSTANDING I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE VERY POOR SERVICE..
The staff at Brookdale Lake Orienta is excellent. It is obvious how much they care about the residents every time I visit. You can't get a better Chef than Nathan and the whole place is filled with joy and love. This is a wonderful facility in a very convenient location. Thanks for all you do!
Staff is excellent, Full of spirt love and compassion . They treat their residents first class .
Frequently asked questions about Brookdale Lake Orienta
How is Brookdale Lake Orienta rated?
Brookdale Lake Orienta has a 4.1 star rating with 51 reviews.
When is Brookdale Lake Orienta open?
Brookdale Lake Orienta is open now. It will close tomorrow at 12:00 a.m.
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